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ManyPets: Pet insurance reviews

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4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

We love our dog and our insurance company!

5
We got our labrador Arthur just before lockdown. He is our sixth lab over 30 years. Within a few months he developed a potentially fatal illness (puppy strangles). We though we would lose him but one less worry was having chosen Bought By Many (now Many Pets) for his insurance. We made a claim for his long treatment and Many Pets liaised directly with our vet and kept us informed at every stage. A year later, late on a Friday night, Arthur stole a fish pie tray and wolfed down what looked like a lovely piece of fish. It wasn't silvery fish skin but the foil backed absorbent pad from the bottom of the tray covered in tasty sauce! So off to the emergency vet and while we sat outside on a freezing night, thanks to his intervention back up came the foil pad just before surgery was being considered. This year, and no fault of his, Arthur developed a horrible and fast growing lump on his ear. He had a biopsy (it was non-malignant but kept on growing. After an op Arthur was now minus a chunk of his ear. Thanks to Many Pets we did not have to pay out a chunk in vets bills, and we were well-used to their easy on-line claims process (Sorry, Many Pets) but more importantly we have been reassured that IF Arthur has another scrape (Please no!) we have Many pets behind us. Thanks, Yvonne and Steve Larner Reviewed on: 14th September 2022
Yvonne and Steve Larner's avatar
Yvonne and Steve Larner

Quick response and pay out. No hassle

5
My puppy Milo had to be rushed to the vet for an emergency twice and both times, I claimed insurance. I had no problems claiming the money back. Everything went smoothly and efficiently. Despite claiming twice, my renewal quote was less than last year, which really surprised and pleased me. Reviewed on: 14th September 2022
Maria Pereira's avatar
Maria Pereira

All round amazing

5
referred by a work colleague and not once regretted joining . Always friendly, responsive and professional. Reviewed on: 14th September 2022
Mr Smith 's avatar
Mr Smith

Easy, helpful and great cover

5
We have had to make claims for our dog in the past. The process has been easy to follow. Staff have been useful with answering any queries. We get great level of cover for a competitive price, meaning that cost doesn’t have to be a factor in making the best decisions around treatment for our pets. Reviewed on: 14th September 2022
Ella's avatar
Ella

Great communication and easy to make a claims. Great value for money too

5
Many pets offer the best value for money insurance for pets. It’s great that they offer to cover any ailments that have not been claimed for in the past two years. Easy to make a claim. Great communication Reviewed on: 14th September 2022
Maisie Moo's avatar
Maisie Moo

Excellent

5
Friendly empathetic customer service team. I was surprised and delighted on how soon my insurance claim was paid out. Recommended Many Pets to my friends. Overall an excellent company. Reviewed on: 14th September 2022
Mel 's avatar
Mel

Reasonable Costs

5
Great service paid on our claim quickly Reviewed on: 14th September 2022
L COLE's avatar
L COLE

So quick and efficient!

5
Absolutely amazing. After a long period of a poorly dog, I have spoken to customer service and have made many claims. Both have been so quick and efficient! After making the claim we have received the refunding back within 24hours. Amazing! Reviewed on: 14th September 2022
Edie Kingdom's avatar
Edie Kingdom

Best Pet Insurance Company ever!

5
I get to talk to people who care and understand the impact when our pets become sick. I was with another highly rated Pet Insurance Co but Many Pets is easier to access, cheaper than the previous one and is far more understanding of our pain during difficult times. I would recommend Many Pets to all pet lovers. Reviewed on: 14th September 2022
Sue Ellett's avatar
Sue Ellett

Great company

5
Always keeps me up to date .great value for money and very helpful on the phone a big Thankyou Reviewed on: 14th September 2022
Karen Nicholson's avatar
Karen Nicholson

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