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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Poppy

My tiny little Biewer Terrier contracted Meningoencephalitis of unknown origin (MUO) and was very poorly. Having had to have an mri scan our first bill was approximately £2500. There was absoloutly no quibble about the money and it was paid immediately. Over nearly 2 years we have nearly lost her 3 times. Through forms of chemo steroids and other expensive drugs she is still with us and not once was there a quibble about the fees. They have been paid without question! The customer service is beyond exemption. The customer portal/claiming for things on line is fantastic. I have recommended them to many people who in turn have been impressed beyond belief at the competence of the company. I would never change from them as have heard many horror stories of other companies. However there is no need as I couldn’t be happier with the experience I had had or the service I have been given. 5 stars all the way!!! Reviewed on: 17th September 2021

Louise Ogilvie

My golden retriever Callum aged 14mths sustained an injury, which turned out be horrendous and very lucky not to have severed the main artery in his groin . This had been our dogs normal morning routine for over 35yrs.. It had to be a Saturday morning and as soon as we seen the extent of his injury contacted the vets as an emergency to take him in. I contacted our pet insurance company Bought by Many by phone, and can honestly say , the representative on the end of the line was fantastic. Please take a breath and stay calm Mrs Ogilvie. We will take care of any treatment Callum needs! And they did. Dealt with everything directly with the vets. Kept us up to date throughout with emails and took the stress and worry out of a truly traumatic situation. Callum recovered and exactly 9 weeks to the day went on and gained his first RCC at Borderunion Ch Sh. Fast forward to early this year. Again early morning walk in our woods and a Rotwiller decided he was going to have Callum for breakfast. Once again Bought by Many was on the end of the phone . Treatment was not a problem and all dealt with online and email. Have been with many pet insurance companies over the last 35yrs, but not one as straight forward ,reliable and hassle free to deal with as Bought by Many. Very great full Customer. Louise Ogilvie Reviewed on: 16th September 2021

Easy to deal with pet insurancr

Bought by Many are lovely to deal with and pay out promptly whilst keeping you fully up to date on your claim. Reviewed on: 16th September 2021

Outstanding!

So happy I chose Bought by many pet insurance for my French bulldog... Great customer care, excellent communication. Overall I have been very impressed. Reviewed on: 16th September 2021

Awesome cover,hassle free

Simple sign up,easy to check on at their website and a monthly email to alert you to payment date so you know where you stand Reviewed on: 16th September 2021

Fantastic

I’ve never had a problem with Bought by many, always helpful, always informative, claims dealt with quickly and efficiently. Can’t ask for anything better. Reviewed on: 16th September 2021

Excellent service

Professional, considerate and empathetic to the nth degree Reviewed on: 16th September 2021

Extremely helpful!

My puppy had a really quick bad turn and was admitted to hospital. I was devastated. Luckily they responded to the vets request and it was instantly paid. 10/10! Reviewed on: 16th September 2021

Best Pet Insurance

Affordable pet insurance and so easy to make a claim. Reviewed on: 16th September 2021

affordable and flexible pet insurance

Flexible pet insurance you can tailor the policy to your requirements. I have had no problems with claims so far. Reviewed on: 16th September 2021

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