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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

No stress

5
I have found Bought by Many very swift in dealing with any claim I have had to make. Feel reassured they will be there if I need them. My Afghan Hound is 3. years old and I would definitely recommend Bought by Many for peace of mind Reviewed on: 16th September 2021

Fast and Efficient

5
Unfortunately I have needed to use my insurance for both my dogs, numerous times over the previous few years, luckily both are once again fit and well. Bought By Many have always been fast and efficient in responding to all my claims and have paid out in a timely manner. Bought By Many have always swiftly responded to and answered and queries I've had. The various levels of cover they offer are perfect for me and the no excess is a big bonus. Therefore I always have that confidence that what ever happens my dogs are well covered. Reviewed on: 16th September 2021

The dog came first

5
Last year in the midst of COVID our Saint Bernard needed surgery. Like most reasonable people I had already tried non invasive therapy’s that had not helped. When it came to surgery we turned to BBM for help in paying for it. Every single time I contacted them their first question was how is Bear. Not how much and what for, this company should be all about money but it absolutely is not. Cannot recommend highly enough. We now have 2 Saints both insured with this company. They are the best at what they do and when the chips are down they help you, they do not play manipulation games that so many other insurance companies do. Reviewed on: 16th September 2021

Absolutely brilliant!!

5
My young spaniel needed cataract surgery, which in itself is around £4.5k, then there's the ongoing treatment... BBM have been superb in dealing with the claim & the continuation of the claim. I wouldn't use anyone else! Reviewed on: 16th September 2021

Easy & straightforward to deal with

5
No hassle, quick response & great to speak to a real person! Reviewed on: 16th September 2021

Helpful team

5
I have had reason to use my insurance on two occasions . Both times the team have been excellent . They are friendly and caring which is important when you’ve been through an emotional experience with your beloved pet . The claim was acted on as quickly as possible only being delayed by my vet responding slowly . I had regular updates which were appreciated . I have already recommended this company to friends . Reviewed on: 16th September 2021

Best pet insurance by far

5
When Bob ( Bichon x)was poorly I used the vet video call this was a great help and reassuring. I also had to claim for Eddie (border terrier) the process is quick and easy and paid out promptly. Reviewed on: 16th September 2021

Great value

5
Best priced product especially where there are pre existing conditions Reviewed on: 16th September 2021

Best pet Insurer

5
I've been with bought by many since my dog was a pup and have always had great service from them. Easy to get in touch if I need to claim, they contact my vet directly and deal with everything! The whole process is Stress free and efficient. I highly recommend them to anyone needing pet insurance. Reviewed on: 16th September 2021

Bought By Many are unbelievable good!

5
I've been with Bought by Many for a good number of years now and wouldn't think of changing. They are fast with refunding money - they never quibble, I've received every single penny back from them for vet fees. Their communication is right up there with the best - you are kept informed every single step of the whole claim process. What more could you ask for! I would highly recommend Bought By Many! You can't go wrong! Reviewed on: 16th September 2021