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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Guaranteed value for money

Excellent customer service, easy to use claims service. Payment for claims is quick. I have made three claims in just over twelve months, I am mightily impressed with Bought by Many, everything is online, no need to worry about posting forms. They do all the leg work, getting information from the vet, it is far and away the best pet insurance I have ever used. Reviewed on: 16th September 2020

Bought by many great to do business with them very reasonably company

No complaints always you updated Reviewed on: 16th September 2020

Cat astrophe

Having insured my cats all my life, it's a "cat astrophe I didn't find Bought by Many before. Having switched to Bought by many from previous pet insurers, in recent years, not only have I saved money, but on the one occasion I've claimed, the customer service was faultless. Long may it continue Reviewed on: 16th September 2020

Great service, easy to access

Website really easy to use, competitive pricing, can't recommend them more ! Reviewed on: 16th September 2020

Piece of mind

With this company I never have to worry about if my little dogs are safe if I need to make a claim they are always there most eager to help and you can feel that what ever the problem is you are in safe hands when my older dog taffy was very ill and could of died they were so kind and helpful and even now because he is on hill's prescription diet food for the rest of his life all I have to do is claim for it every year and that pay for it no quibble I will never change to another company I am disabled my 2 Shih Tzu's are my constant companions and thanks to bought by many they have better health care than me so thank you with all my heart to all the wonderful staff at bought by many from me and taffy and blodwyn xxx Reviewed on: 16th September 2020

Very satisfied

Recently made my first claim and bought by many were excellent and paid quickly Reviewed on: 16th September 2020

looks ok

Only recently joined but the service, cover and price look very good. I hope that when required this proves the case. But from the dogs point of view I hope it never happens Reviewed on: 16th September 2020

Great level of cover at a decent price

I insure both my dogs with Bought by many, never had any issues, always competitive and a great level of cover. Reviewed on: 16th September 2020

Fantastic prices and trustworthy

Personal opinion, I have always had pets and BBM is by far the best I’ve been with I terms of claim turn over and cover available. I work as a veterinary receptionist and can safely say they are by far the most professional and modern company I have experienced. I have 4 dogs and their prices are brilliant. I recommend this company to friends and family at any opportunity! Reviewed on: 16th September 2020

Easing the Stress

When my beloved cat seemed a bit off and wasn't as lively as usual, the initial video consult included with the policy was a great way to either get reassurance that nothing was amiss or to get reassurance that you weren't simply panicking over nothing. With the symptoms explained and following her direction, we got an immediate appointment with our vet. After various tests and scans, it transpired she had swallowed something solid that was just too big for her to pass. She had blood tests, scans, and operation, overnight care and follow up appointments. It was great knowing that we could just focus on following the vets advice to help our girl recover and not have to worry about all the bills that were mounting. Thank you soooo much Bought By Many. The way you handled everything and kept me informed of progress of all parts of the claim so that I didn't have to worry was brilliant. Reviewed on: 16th September 2020

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