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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

We are happy with many pets apart from that our insu...

We are happy with many pets apart from that our insurance has nearly double in two years and we haven’t made a claim! Reviewed on: 14th October 2024

Spot on!!

Very good. We use the video consultations Reviewed on: 14th October 2024

I Have2 dogs, on one occasion I had to use the out o...

I Have2 dogs, on one occasion I had to use the out of hours referral service and had an appointment with a vet via teams. This allowed us to start medcation sooner than if we had waited until monday. Reviewed on: 14th October 2024

Friendly, helpful service.

Friendly, helpful service. Fast and efficient Reviewed on: 14th October 2024

always helpful when times are tough

always helpful when times are toug Reviewed on: 14th October 2024

Never needed to use them to claim but get good value...

Never needed to use them to claim but get good value for money for my 3 animala Reviewed on: 14th October 2024

Paid same day for Clemmies insurance claim.

Paid same day for Clemmies insurance claim..I was very impressed… Reviewed on: 14th October 2024

I've not had to claim or anything yet, fingers cross...

I've not had to claim or anything yet, fingers crossed I won't. With prices increasing very quickly I feel it could be cheaper. When I have had to phone for renewal prices it is the exact same as a new customer so can not complain on that front Reviewed on: 14th October 2024

Kind and compassionate staff, who always try their b...

Kind and compassionate staff, who always try their best to help. Reviewed on: 14th October 2024

ManyPets was excellent, but not anymore

We have used ManyPets (formerly BoughtByMany) for many years. Fir a long time, ManyPets was an excellent insurance provider. However, beginning in 2024 our claims began to take much longer to be approved. This change was very sudden and unwelcome. Frustratingly, the length of the claims process can vary for 1 day to several months. This seems to be the case irrespective of whether it is a claim for a new condition, or a claim relating to an established and lifelong medical condition. The assessment process for claims such as routine medication should be expedited, there is no clear reason why ManyPets would need 6+ weeks to approve claims of this nature. Customer service and overall coverage and claim approval rate remains excellent. Reviewed on: 14th October 2024

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