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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Undoubtedly the Best

Would never change from Bought by Many and have recommended to many friends and family. It’s just peace of mind knowing they are there for you Reviewed on: 15th September 2020

No hassle pet insurance

I’d never have believed pet insurance could be so simple to access and understand. Even my vet didn’t believe me when I said I had no excess to pay! From receiving emails confirming my direct debit had gone through to keeping me in the loop at every turn while my claims have been going through, I feel really satisfied - and valued as a customer. Such a refreshing change and it meant I could have more time to worry about the dog’s recovery and less about how I would pay for his treatment. Reviewed on: 15th September 2020

Could not have been better

Having never had a pet requiring insurance before it was a bit of a minefield traipsing through the small print comparing policies. When I found BBM it was a breath of fresh air. Clear, easy to understand policies and a helpline just in case I’d not found it comprehensive enough. A little more pricey than some of the others but you really do get what you pay for. I’ve used the free vet nurse assistance for reassurance with my first ever dog and could not be happier with my choice of company. For definite I will renew year on year. Reviewed on: 15th September 2020

Excellent customer sevice

Very helpful and good value . I’ve been with Bought by Many for a couple of years now and honestly say I’m very happy Reviewed on: 15th September 2020

Feline important & cared for

When my cat was unwell earlier this year, I had to claim under my insurance. On making an initial phone call after she fell ill & discussing the steps I needed to follow in order to make a claim, I was left with the impression that I was important and that the call operator cared about my cat and her treatment. The process was so easy - uploading details of the claim to receiving a full 0% excess payment took just over 6 weeks - not quite the 5 weeks that was stated, (I gifted a star off for this), but quicker than a well known other Pet Insurer I'd used previously. And with no excess to pay. I was kept informed of the progress of my claim by both e-mail & telephone. I'm so pleased with this Insurer that I've swapped my other cat over to the policy and saved money too. Reviewed on: 15th September 2020

No hassle, great!

Getting my first pair of Savannah kittens in February I researched and found BBM to be the one... The review certainly weren’t wrong, within 3 months of the policy my male kitten had an accident and BBM paid out almost £600, within 14 days no issues. Then 3 months down the line unfortunately my female kitten passed away, BBM were again fantastic. Paid out again over £700 with just 7 day’s, can’t thank them enough and I tell everyone about them! Others should follow suit. Reviewed on: 15th September 2020

Good choice of policies, no pressure selling

Good choice of policies, no pressure selling. We feel its really value for money. Helpful online claims if needed or you can talk to a real person Reviewed on: 15th September 2020

Always helpful

Past few months received great communication and help.I think they re the best ... Thanks to BBM team Reviewed on: 15th September 2020

Good variety of cover

They have a level of cover that will suit pretty much all needs. Simple online purchase. Yet to make a claim and hope I don’t need to but other reviews say it is straightforward with them. Would be good to have multi pet discount in different policies. My two dogs have different policies Due to the age gap and their multi pet discount does not apply to this instance. Reviewed on: 15th September 2020

Best insurer

they are value for money,and we highly recomend them to.pet owners Reviewed on: 15th September 2020

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