Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Amazing!

5
Not only are their advisors a pleasure to speak to and so easy to deal with! They gives us the peace of mind that our beloved pups are always covered! Reviewed on: 15th September 2020

Easy to use, friendly service

5
Bought By Many was recommended by so many people, there was just no other option to go for! Reviewed on: 15th September 2020

Excellent all round service

5
When we needed to use our insurance, it was simple to make a claim and payment was forthcoming soon after this despite being in lockdown. The FirstVet service provided as part of the insurance was amazing when we were desperate for help during lockdown. Communication from Bought by Many is good and regular, providing information and regular updates on pet issues. Reviewed on: 15th September 2020

Kind staff

5
Have had to call a few times over the last year and have always found their staff very kind, helpful and understanding to the difficult situations we found ourselves in. Reviewed on: 15th September 2020

Fast and efficient

5
Im very happy with BBM pet insuarance becouse of how easy, fast and efficient it is. I put my claim and thought will be waiting ages, and will have to chase it as always. But it was not the case, I love how BBM update me wirh all details and claim process by text and email. Week later my claim was processed . Very easy, simple to apply, no complications. Happy that i choose Bought by Many for my kitty:) Reviewed on: 15th September 2020

No hassle claims

5
Hassle free claim which is just what you want when worried about a sick dog Reviewed on: 15th September 2020

Superb!! 10/10

5
Brought by many have been fantastic with myself and my dog (male,sharpei) my boy sadly comes with issues due to his breed; ear issues and Sharpei Fever (FSF). Even though we have these issues under control, Brought by Many have always delivered when I have needed them. They have been reassuring, professional, friendly and informative. They have brilliant offers depending on what policy you have, send you useful links and emails regularly in order to help or your pets wellbeing. Brought by Many are an all round fantastic company and when people ask me about pet insurance I always recommend them!! They have been my saviour over the years. I cant thank them enough!! 10/10 Reviewed on: 15th September 2020

Great insurance provider

5
I recently purchased a new puppy and the choice of insurers was mind boggling. Bought by Many was suggested by my local vet. The cover options were straightforward and really competitive. Reviewed on: 15th September 2020

Excellent service and value for money

5
Customer service is always excellent. Keep you well informed about changes and latest information Reviewed on: 15th September 2020

Easy, quick and painless!

5
I had to put a claim in earlier this year. Everything was done online and I didn’t have to speak to anyone on the phone. It was quick and easy and I got all my money back. Great service ☺️ Reviewed on: 15th September 2020