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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Unfair and unjust treatment

1
My dog has serious allergies which you should be covering, but your company has decided to tell me that it is a pre-existing condition, you asked me to get my veg to explain to you that it wasn’t, which they did and you told me that what they say doesn’t matter and you still believe it to be a pre existing thing. So I am now trying to battle further with you to get my money back. I am also now trapped with you as my insurer because if I leave and join someone new it will be a pre existing thing and I won’t get coverage. I feel like I have been conned and it is now taking me over 3 months to sort out what I am legally entitled too. Next step will be court so see you there Reviewed on: 13th August 2020

You are never alone.

5
From Bought by Many you will be left alone with a problem , be it small or large . Excellent communication and understanding of the problem. Very good cooperation with the veterinary office . And if you subimit a claim , you can also pay the vet quickly. A company Worth recommending. 1000% Reviewed on: 13th August 2020

Great pet insurance provider

5
I have had great claims experience, it is so easy to manage, and great customer service. Reviewed on: 13th August 2020

Excellent company

5
The policies are taylor made. Communication with the company is easy and claims are paid quickly. Reviewed on: 13th August 2020

Good value

5
The previous ins i had, my dog had a back problem a couple of years ago and when the policy came up for renewal it doubled so this year my daughter had changed to bought by many so i phoned and changed mine Reviewed on: 13th August 2020

Value for money

5
The only insurance that gives complete cover for the price Reviewed on: 13th August 2020

Good service

4
Good service, but get expensive for older dogs Reviewed on: 13th August 2020

Impressed

4
I was impressed that their policy is that you do not pay more than a new customer When it comes to renewal. This is different from all of my experiences with other insurance companies. Reviewed on: 12th August 2020

Good so far

3
very helpful, like the 24 vet helpline, easy to talk to, and had a good deal for our animal Reviewed on: 12th August 2020

Great cover, good price, good comms

5
I researched a lot of pet insurance offers having not owned a dog for nearly 15 years. Most providers were similar at about the same price with one or 3 household names really expensive. Bought-by-many were almost the cheapest and provided excellent cover, including 3rd party liability and a 24 hr vet helpline. I have been impressed by them. Reviewed on: 12th August 2020