Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Excellent

5
Clear policies and charging - the cost is not over the top either. When I needed approval for a claim it was approved quickly so I could get on with sorting my dog out rather than stress about the finances. The final bill was settled quicker than expected. Wouldn't hesitate to recommend. Reviewed on: 8th August 2020

Excellent

5
Value for money, good customer service, highly recommended. Reviewed on: 8th August 2020

Have not been with you long, but when I needed advice you were very helpful.

5
You were recommended by the breeder we bought our puppy from, who highly recommends you. Reviewed on: 8th August 2020

No hassle pet insurance!

5
Good call centre staff, pleasant and helpful. Easy claims forms on line, simple to complete. Reviewed on: 8th August 2020

Excellent valueand efficient

5
I have used Bought By Many for both of my dogs and the claims service is quick, easy to use and efficient. They chase up vets when they are slow providing information and pay quickly.. part of the Octupus Group who also are best Which energy suppliers..that why I tried them Reviewed on: 8th August 2020

Great value for money with a sensibly priced premium

5
My old pet insurance were wracking up the premium every year due to a pre-existing condition. My breeder recommended BBM and so far I am very pleased. Reviewed on: 8th August 2020

Very quick and simple to set up

5
I was very impressed by how easy the quote process and set up was. Set up in minutes Reviewed on: 8th August 2020

First Class Help

5
As Holly had to have a cruciate ligament operation at the Glasgow Vet School I was worried if it would be covered by her insurance. I need not have worried as the help and kindness shown by BBM staff was first class. The bill was settled directly with the Vet School which made a worrying experience so much easier to deal with. Reviewed on: 8th August 2020

Very good pet insurance

5
Very easy to use and fast response, good customer service and response highly recommended. Reviewed on: 8th August 2020

Top class insurance

5
I put in a claim for my puppy who became severely sick and I can’t be happier with the customer service and ease of the claim process. Everything was dealt with swiftly and with care. Thankfully our puppy survived. Reviewed on: 8th August 2020