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Marshmallow: Car insurance reviews

1.69
Based on 332 reviews, last reviewed 10th Dec 2025
50% decrease in 5 star reviews
in the past 90 days
120% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
2%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
78%

Latest highest rating:

5

Outstanding support and excellent service I had a truly excellent experience with Marshmallow. The support team, especially Bloom, went above and beyond to help me review my renewal price and ... Read more Reviewed on: 10th December 2025
Ebrahim Ghahremani 's avatar
Ebrahim Ghahremani

Latest lowest rating:

1

They are worst car insurance ever, they never have a... They are worst car insurance ever, they never have a number to call for existing claim. They keep you in the dark without letting you know whats going... Read more Reviewed on: 9th December 2025
Charles 's avatar
Charles

About this product

Marshmallow provide car and van insurance policies.

With Marshmallow, you can choose from four levels of cover: lightest, essential, original and plus. You can add extras for additional costs including breakdown cover, legal protection, excess protection and Europe roaming.

Marshmallow car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Marshmallow before, you can also leave a review and share your experience.

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Marshmallow Car insurance reviews (332)

Avoid

1
They cancelled my insurance as made a typo and intead 13th Aug 1981 I clicked 19th Aug 1981! 6 days diffrenece and I was accused by them of trying to get more benefits Reviewed on: 24th August 2021

Avoid! Avoid!

1
Awful company. Really not worth for saving £200. I wish I checked reviews before I got insurance with them. Cancelled insurance with them after 4 months. Reviewed on: 8th July 2021

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