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Marshmallow: Car insurance reviews

Name: Car insurance
Rating: 1.56 (361 reviews)

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1.56

Based on 361 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

17%

79%

Latest highest rating:

5

Outstanding support and excellent service I had a truly excellent experience with Marshmallow. The support team, especially Bloom, went above and beyond to help me review my renewal price and ... Read more Reviewed on: 10th December 2025

Latest lowest rating:

1

Absolutely shocking customer service. Absolutely shocking customer service. I cannot get through to speak to anyone, either on the phone or online, just to update my policy after changing ... Read more Reviewed on: 24th March 2026

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About this product

Marshmallow provide car and van insurance policies.

With Marshmallow, you can choose from four levels of cover: lightest, essential, original and plus. You can add extras for additional costs including breakdown cover, legal protection, excess protection and Europe roaming.

Marshmallow car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Marshmallow before, you can also leave a review and share your experience.

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