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MCE Insurance: Motorbike reviews

Name: Motorbike
Rating: 1.42 (74 reviews)

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1.38

Based on 74 reviews, last reviewed 13th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

4 star

89%

Latest highest rating:

5

Bike insurance Good customer service and easy to use Reviewed on: 30th August 2023

Latest lowest rating:

1

Good riddance to these lowlife Worst company ever. Now in the toilet where it belongs. Hope their leadership team can never be allowed backin to the industry. Reviewed on: 13th January 2024

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About this product

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MCE Insurance Motorbike reviews (74)

Review of the MCE Insurance, Motorbike:

Bike insurance

Good customer service and easy to use Reviewed on: 30th August 2023

Awful insurance company

Terrible insurer, their under writers went bust so all their customers had to find insurance elsewhere, even though mce actually didn't go bust, it was mce who took my payments for both my policies, not their underwriters, but somehow they legally kept all payments and expect FSCS to refund 90% to their customers? How is 90% fair? It should be 100% seeing as MCE aren't actually bust, Mce should be made to legally refund everyone! Especially as they aren't actually bust, taking payments and keeping everything then making all customers pay again to get new policies.. DONT TRUST THIS INSURERER. I have lost one year no claims too now and also they have ignored all my requests to send me my current NCD certificates, I would of had 3 years NCD now but after almost 3 years according to their website I will only have 2 years. But I can't even get them as they are completely ignoring my emails and phone calls. DO NOT USE MCE!!!!!! Reviewed on: 5th February 2022

Wish I could give zero stars

Avoid at all costs for the obvious reasons that they conned over 100.000 people out of insurance premiums. Please never ever consider using them I have lost out on another years ncd because of them. Reviewed on: 3rd February 2022

Terrible

Very Dissatisfied, Certainly never use again!! Reviewed on: 2nd February 2022

waste of time

stay away from mce they tell lies and cancel your policy without notice and refuse a refund. Reviewed on: 2nd February 2022

Initially cheap but worth far less

Paid for insurance, company went bust (refunds being processed by the fscs), same named company now wanting me to reinsure with them? Not trust worthy. Reviewed on: 2nd February 2022

Cancelled my policy then tool my money

They cancelled my policy as they gone bust - then took money from my bank for cover they aren't providing! Fraudsters. Thieves. I've reported this to my bank and may refer thus to the insurance ombudsman and police. Reviewed on: 26th January 2022

Stay clear of this company

Overview Reviews About MCE Insurance MCE Insurance Reviews 7,368 • Average TrustScore 3.5 out of 5 3.5 In the Insurance agency category www.mceinsur ance.com Asking for reviews Verified additional company details See business transparency Reviews Excellent 55% Great 10% Average 6% Poor 5% Bad 24% Filter by: All reviewspriceinsurancepolicyserviceyearcompanytimequotephonebike Search reviews Wish Leroy 5 reviews Rated 1 out of 5 stars 9 minutes ago If there was a rating any lower than 1… If there was a rating any lower than 1 then I would rate mce as -10 Stay clear of this insurance broker ,you can never get through on the phone and live chat is next to useless ,they are thieves I had 2 insurance with this company 1 insurance was for my honda vfr800 which I paid in full but had to cancel the insurance policy due to selling the bike they owe me 7 months worth of insurance, I cancelled the insurance in on 7th November 2021 it is now 24 January 2022 and still no sign of a refund, my other insurance was for a 125cc scooters I use for food deliveries which was very expensive £1500 but I paid that on a monthly basis, phoned them today and spoke to 5 different people to try and sort out WHY IVE NOT BEEN REFUNDED ON MY CANCELLED POLICY, was on the phone for well over 2 hours and by the looks of it I will not be getting a refund on the insurance I cancelled also they deal with company that are going bankrupt STAY CLEAR OF MCE they are not worth the headache or your time effort or money ,and if mce reads this please note I will not stop until I get my refund, and you will never have my business or money again ever ,this is the worst insurance company I've ever had to deal with, there staff barely speaks English nor understand English Reviewed on: 24th January 2022

Calling them 'scammers' is too polite.

Having changed to a cheaper, smaller, much slower bike, my premium with MCE inexplicably went up (I didn't have time to shop around). Then I needed to notify them of a change of address... £80 admin fee please. Shortly after that I was emailed several times to say that although MCE were facing financial problems, my insurance policy would be unaffected for it's duration. Not soon after:"Your insurance will be cancelled on the 31st January 2022". To top it all off, i'm now under the understanding that my no-claims bonus for this year has been messed up too. So they must have known they were in trouble when they were over-charging me left, right and centre. Oh and MCE (UK) even had the nerve to suggest that I get a renewal quote from them because they are a seperate company to the MCE that's gone into liquidation... Well, guess what, any insurance company with 'MCE' in the name... well, you can guess what i'm thinking. Absolutely dispicable thieving scum. Reviewed on: 23rd January 2022

Awful

avoid this company, scam, rip off, liars etc Reviewed on: 14th January 2022

Another ripped off

Avoid MCE at all costs, the underwriter going bust will cost many of us dearly in time/money. The MCE Broker still exisits but is no help whatsoever. Avoid like the plauge. Reviewed on: 12th January 2022

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