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Melton Building Society: Mortgages reviews

4.55
Based on 296 reviews, last reviewed 6th Dec 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
10%
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3%
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1%
See only 1 star reviews
6%

Latest highest rating:

5

Very helpful and informative staff - offered the bes... Very helpful and informative staff - offered the best mortgage suitable for me Reviewed on: 24th September 2024
Marion G's avatar
Marion G

Latest lowest rating:

2

In 5 years of having a mortgage with The Melton have... In 5 years of having a mortgage with The Melton have never been able to call heir customer service line and actually speak to someone directly. You h... Read more Reviewed on: 6th December 2024
Craig W's avatar
Craig W

About this product

Finding the right mortgage product can be a complicated process, but we want to make this easier for you. We collect the Melton Building Society mortgage reviews to help your decision-making process.

The Melton Building Society is a mutual organisation that offers a range of mortgage products. It’s important to be confident that you understand the terms, conditions and interest rates of the product. If you’re unsure or need any other assistance, always consult the lender or an independent advisor.

Are you interested in Melton Building Society mortgages? Find out what existing mortgage holders have to say about the lender and its products by reading our reviews. Learn which mortgage products they have and how satisfied they are so far. Learn more about the application process and how smoothly it ran. Find out if they would recommend the lender to family and friends. All of this and more can be found in our Melton Building Society mortgage reviews.

Have you had experience with Melton Building Society mortgages? Write a review on Smart Money People to help others just like you secure their new home. Tell us why you chose this lender and if you’ve been satisfied with your decision. How did you find the application process: was it easy to understand? Share any experience you’ve had with the customer service team. Would you recommend the lender to family and friends? Write a review for the Melton Building Society mortgages today.

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Melton Building Society Mortgages reviews (296)

Melton Building Society Branch Review

5
Clear and helpful, pleasently surprised. Reviewed on: 30th November 2022

Would not recommend

1
Are these 4 and 5 star reviews bought and fake as I do not recognise the service they rave on about? Completions team is impossible to get hold of, callback requests are ignored and emails are not answered. It's been really hard work and stressful having a self build mortgage with Melton - reconsider if you are thinking about using them! Reviewed on: 21st November 2022
Reply from Melton Building Society Hello Anne, thank you for your feedback. Please email [email protected] if you would like to discuss your feedback further. Response date: 29th November 2022
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Melton Building Society

Great experience !

5
I've had a mortgage with the Melton Building Society for about 4 years and my experience with dealing with the mortgage team is always brilliant. Quick responses to any queries and always being kept informed of the progress of any application is so refreshing in an industry that is notorious for long timescales. Highly recommended !. Special thanks to Caitlin for all her help :) Reviewed on: 14th November 2022
Reply from Melton Building Society Thanks Guy, delighted we could help! Response date: 15th November 2022
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Melton Building Society

easy no fuss attitude

4
From first introduction to Lisa we have been kept up to date on the progress of the application in a very prompt manner. There have been areas that my wife and i didn't fully understand and this was explained very professionally by Lisa, Doing a self build has been quite a journey for us all and it was nice to feel that we have done a great job and now hopfully we can complete to the standard we wanted. I hope the rest of the team is like Lisa and if they are we would highly recommend the Melton. thank you Lisa Reviewed on: 11th November 2022
Reply from Melton Building Society Thanks Niall, delighted we could help! Response date: 11th November 2022
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Melton Building Society

Melton Building Society Branch Review

5
Easy to reach by telephone and great service. Reviewed on: 31st October 2022

Excellent Services from MBS Lending Adviser Team

5
Angie who is on the MBS Mortgage Lending team was very proffesional and excellent with dealing with me. We conducted the mortgage interview on time and in a timely manner. She explained everything very thoroughly and discussed all my options available and guided me in the right direction. Thank you Angie Reviewed on: 27th October 2022
Reply from Melton Building Society Delighted we could help! Response date: 11th November 2022
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Melton Building Society

Very helpful and answered all my questions.

5
Thank you Billy Dexter you have been superb. I made a call regarding my mortgage you answered all my questions and did everything very efficiently and kept me updated throughout. I would highly recommend MBS to friends and family. Once again thank you Billy for your great customer service. Reviewed on: 21st October 2022
Reply from Melton Building Society We are so glad we could help! Response date: 25th October 2022
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Melton Building Society

Five star service!

5
We were really impressed with Melton Building Society primarily because of the level of service we received from Billy Dexter. He was super quick in responding when we got in touch and very patient in letting us know which options were available. Would highly recommend. Reviewed on: 17th October 2022
Reply from Melton Building Society Delighted to hear your feedback. Thank you! Response date: 25th October 2022
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Melton Building Society

Magical mortgage

5
I asked if a mortgage advisor could call me back. He called back the same day. He had all My information to hand and within an hour I had a new product illustration in my in-box … excellent service ! Reviewed on: 11th October 2022
Reply from Melton Building Society Thanks for your feedback, we are glad we could help! Response date: 25th October 2022
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Melton Building Society

Easy process

5
This was a straightforward and easy process. With almost immediate responses very fast. Reviewed on: 7th October 2022
Reply from Melton Building Society Delighted we could help. Thanks Linda. Response date: 10th October 2022
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Melton Building Society

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