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Melton Building Society: Savings reviews

View other Melton Building Society products
4.68
Based on 2,297 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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1%
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Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
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Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

In branch service review

5
Like the way the member of staff who served us smiled as we came in the door. Reviewed on: 30th September 2024
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Verified Member

In branch service review

3
My account was opened in a wrong name. I was therefore given a wrong account number (as this contains 3 letters of Surname) by phone and followed by passbook. They then realised mistake and changed account number but I was not informed and had already arranged a standing order. Reviewed on: 30th September 2024
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Verified Member

In branch service review

5
Excellent all round, no quibbles. Recently, very useful advice by phone as I was applying for a saving bond. With help I made two bank transfer deposits several days apart into the new bond account. Reviewed on: 30th September 2024
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Verified Member

In branch service review

2
Answer the phone quickly at Head Office, I don't like having to phone for a password. Problems with menu on phone. Reviewed on: 27th September 2024
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Verified Member

In branch service review

5
Quick response on telephone and prompt action taken without delay. Also, on receiving documents, prompt instructions were given for how to access online account for banking. Reviewed on: 27th September 2024
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Verified Member

In branch service review

5
Everything was dealt with promptly and in a satisfactory manner and everyone was very pleasant and helpful on the telephone. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
A personal customer advisor, not just someone on a phone. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
I am glad there is a branch in Grantham with friendly, helpful staff. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
Personal service which is friendly, professional and courteous. No-one tries to persuade us to use online services. Small, sensible size of branch shared with local charities. Clear and consistent range of products which are not constantly changing. Reviewed on: 26th September 2024
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Verified Member

In branch service review

5
I received very efficient service. So all perfect. Reviewed on: 26th September 2024
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Verified Member

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