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Melton Building Society: Savings reviews

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4.68
Based on 2,297 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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9%
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2%
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1%
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1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Melton Building Society Savings reviews (2297)

In branch service review

2
No online application available. The initial online password given by phone and email didn't work. No envelopes provided in postal application pack. Nominated account verification failed. No option to send PDF statement to verify nominated account. Reviewed on: 24th September 2024
Verified Member's avatar
Verified Member

Always appreciate a society that opens products to all

4
I posted off my application on Friday 13th September as I’m 100+ miles from a branch and received my passbook today, 24th. Impressive turnaround from a small society, albeit I felt the communication could have been a little better. I received my User ID and a verification code on the 20th, which led me to be a little concerned that the passbook may have gone missing in the post. Perhaps add a note to one of these saying that the passbook will follow once funds are received/cheque has cleared. Reviewed on: 24th September 2024
KS's avatar
KS
Reply from Melton Building Society Great feedback, thank you KS! Response date: 25th September 2024
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Melton Building Society

In branch service review

3
I suggest more consideration given to use of more robust packaging for postal material as it has lots of damage and tape was used suggesting the lack of stability was known. Luckily the savings payment card was still inside. Reviewed on: 23rd September 2024
Verified Member's avatar
Verified Member

In branch service review

5
We like your ease of contact, your staff are very helpful and friendly. Oakham branch is easy to access, I am not sure it could be better. I would like to thank the care and consideration staff gave me when we opened an ISA for my husband. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

4
More online access and flexibility needed, i.e. like CHIP. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
Helpful staff - efficient service and good rates of interest on savings. A branch in Norwich would be good. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
It's on the high street. Staff very helpful and pleasant to talk to. Making it easier to understand. Highly recommend their offices. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

3
The product I had was a Jubilee Regular Savings Account. I was locked into a poor interest rate so stopped paying into mid-term. I note you no longer offer regular savings accounts now that interest rates are higher. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
A face-to-face appointment in private to discuss our savings. Everything explained. Very good team at Oakham. Reviewed on: 23rd September 2024
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Verified Member

In branch service review

5
At the time interest rates were good - you need to keep them competitive. Reviewed on: 23rd September 2024
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Verified Member

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