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Melton Building Society: Savings reviews

4.72
Based on 2,293 reviews, last reviewed 3rd Apr 2025
97% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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9%
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2%
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1%
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1%

Latest highest rating:

5

It takes 2 Have opened 2 accounts with The Melton, really easy to deal with and for my generation, a passbook is a must, fantastic, pleasant, experience Reviewed on: 27th March 2025
Ryan F's avatar
Ryan F

Latest lowest rating:

1

I wanted to visit the branch but when I got there it... I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to ... Read more Reviewed on: 3rd April 2025
Jane W's avatar
Jane W

About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Melton Building Society Savings reviews (2293)

Review of the Melton Building Society, Savings:

Feeling part of the family-

5
Very easy processes that make you feel safe as a saver, and ensure you understand the product that you are investing in easily. Lots of plan speak removing potential problems before they start. Reviewed on: 26th March 2025
Reply from Melton Building Society Great to hear, thanks Di Response date: 28th March 2025
Melton Building Society's avatar
Melton Building Society

In branch service review

5
I like it that they have branches and passbooks, not everything has to be online these days. Reviewed on: 13th December 2024

In branch service review

5
Good but phone going to voicemail in opening hours and saying call bank in 5 hours but I need to speak to you now. Reviewed on: 12th December 2024

In branch service review

5
An online application would be helpful. Reviewed on: 12th December 2024

In branch service review

5
Easy telephone service, pleasant and efficient. Good savings rates. Better to have a branch in Norwich, would do well. Reviewed on: 9th December 2024

In branch service review

5
Account took longer to complete set-up than would be usual (delay from external party) but I was kept informed which was helpful. Phone calls from Melton were tricky because you wanted security information for me which I wasn't willing to give to an unknown caller. Reviewed on: 2nd December 2024

you try calling me but did not leave message, so ple...

1
you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024
Reply from Melton Building Society Hi Robert, thank you for reaching out to us. If you have not yet been contacted please email [email protected] and we can escalate this to the relevant team. Response date: 2nd December 2024
Melton Building Society's avatar
Melton Building Society

In branch service review

5
We were happy with all aspects of today's transaction. Reviewed on: 28th November 2024

In branch service review

5
I like the personal, face-to-face touch. Reviewed on: 28th November 2024

In branch service review

5
Excellent attention in very pleasant surroundings. Reviewed on: 28th November 2024

In branch service review

5
Very competitive savings rates. Staff are very helpful. Nice to have one-to-one contact. Reviewed on: 27th November 2024

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