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Melton Building Society: Savings reviews

4.72
Based on 2,294 reviews, last reviewed 14th Apr 2025
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
9%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

1

I wanted to visit the branch but when I got there it... I wanted to visit the branch but when I got there it was closed for staff training. It is a 20 mile round trip to the nearest and there is no help to ... Read more Reviewed on: 3rd April 2025
Jane W's avatar
Jane W

About this product

Melton Building Society Savings reviews (2294)

Review of the Melton Building Society, Savings:

The Melton Building Society Branch Review

5
Fingers crossed for new fixed rate Reviewed on: 3rd February 2022

In branch service review

5
They listened to me, gave me the best option for my needs, made me very happy to be able to save for my granddaughter's xmas and birthday gifts. Reviewed on: 19th December 2024

In branch service review

5
Good phone contact, the ladies are very pleasant, helpful and efficient. Reviewed on: 16th December 2024

In branch service review

5
I like it that they have branches and passbooks, not everything has to be online these days. Reviewed on: 13th December 2024

In branch service review

5
Good but phone going to voicemail in opening hours and saying call bank in 5 hours but I need to speak to you now. Reviewed on: 12th December 2024

In branch service review

5
An online application would be helpful. Reviewed on: 12th December 2024

In branch service review

5
Easy telephone service, pleasant and efficient. Good savings rates. Better to have a branch in Norwich, would do well. Reviewed on: 9th December 2024

In branch service review

5
Account took longer to complete set-up than would be usual (delay from external party) but I was kept informed which was helpful. Phone calls from Melton were tricky because you wanted security information for me which I wasn't willing to give to an unknown caller. Reviewed on: 2nd December 2024

you try calling me but did not leave message, so ple...

1
you try calling me but did not leave message, so please try to call me back or leave message Reviewed on: 29th November 2024
Reply from Melton Building Society Hi Robert, thank you for reaching out to us. If you have not yet been contacted please email [email protected] and we can escalate this to the relevant team. Response date: 2nd December 2024
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Melton Building Society

In branch service review

5
We were happy with all aspects of today's transaction. Reviewed on: 28th November 2024

In branch service review

5
I like the personal, face-to-face touch. Reviewed on: 28th November 2024

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