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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
7%
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See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Best bank

5
Good customer service and open late. Reviewed on: 10th March 2023

Good personal touch

5
As a charity we've recently moved from HSBC (due to HSBC's new charges) and found that being able to meet very helpful people in an actual branch (Guildford) really useful and comforting. Plus the online banking is much easier and simpler to navigate than HSBC's. Reviewed on: 10th March 2023

Easy to use banking

5
I find the on line banking and the app really easy to navigate. Customer service also extremely good. Reviewed on: 10th March 2023

Good but no CoP

4
Good banking experience but addition of Confirmation of Payee would make it better. Clients having difficulty making payments when account can't be verified results in slow payments and time spent arranging payment. Reviewed on: 10th March 2023

Great for start up business

5
Always found the staff very helpful. Nice to be able to pop in and discuss anything as needed. Reviewed on: 10th March 2023

Metrobank - the modern customer-focussed bank

5
Metrobank offers simple, customer-focussed, services Reviewed on: 10th March 2023

Excellent service

5
Good and the branches are open every single day Reviewed on: 10th March 2023

Beyond words best bank in the universe

5
Needed a bussness account had it the next day best service and great staff Reviewed on: 10th March 2023

Business friendly

5
We moved to Metro Bank because it offers counter staff, long opening hours and excellent customer service. We have not been disappointed, and wish we had known about them sooner. Reviewed on: 10th March 2023

By far the best bank I dealt with

5
By far the best bank I dealt with I’ve been banking with Metrobank for 10 years now there are two branches walking distance from where I live and work – they open long hours and always friendly in fact I’m closing my account with Barclays completely and open a current account with Metro ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 10th March 2023

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