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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Superb service

5
Opened a new account, simple and easy. Excellent bank. Reviewed on: 16th April 2021

Best customer service

5
every time i have gone in branch or called them, i have been helped straight away. Short waiting times even with reduced staff during covid. Reviewed on: 16th April 2021

FANTASTIC SERVICE

5
ON-LINE IS EASY TO USE AND VERY SECURE CUSTOMER SERVICE EXCELLENT Reviewed on: 16th April 2021

Very good service

5
Great service would always recommend. Reviewed on: 15th April 2021

Great service

5
I have always recieved great service from Metrobank and the longer opening hours is exceptionally convenient Reviewed on: 15th April 2021

Service with a smile

5
Business banking online has been really tricky in the past. Particularly when there is no longer a branch nearby you can just pop into for help. However, Metro Bank in Guildford have bucked that trend! They are always willing to help however small the query. And always so friendly. Their community engagement is great too. Well done them! Reviewed on: 15th April 2021

AMAZING BUSINESS BANK

5
Awesome team and service and helped set up my business account promptly. Metro treated me like a professional that I am. Not like other UK banks that make you jump through too may hoops and don't treat you professionally Reviewed on: 15th April 2021

Excellent customer service both in the Bank as well as over the telephone.Everyone is very helpful and cheerful

5
I have a Business account and any queries that I have are dealt with promptly and effectively, all the staff are great! Reviewed on: 15th April 2021

Abdul

5
Nice guy ! Hi try to help me all the Time...apreciate! Reviewed on: 15th April 2021

Always easy to use

5
Metrobank have always been responsive and easy to bank with. They offer great flexibility that fits with my business needs. Reviewed on: 15th April 2021

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