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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Good old fashioned service

its rare in todays fast market to find a service provider who trains its staff to take ownership of clients questions and always leave the client feeling satisfied and that by contcating Metro they are not being a pian--well done Metro Reviewed on: 12th April 2021

They really understand customer service.

amazing branch hours. Excellent service when you want in. Have encouraged several businesses to move to them now. Reviewed on: 12th April 2021

Hassle Free Business Banking

After 7 years of Business Banking with Metro Bank, I can honestly say, Amazing service, hassle free easy business banking, low charges, easy to communicate with, customer friendly and you understand business banking, no complicated red tape or processes, a very BIG Thank You Reviewed on: 12th April 2021

U.K No 1

This is a bank that clearly and definitely puts its customers first. Honest, open, sincere, it is a pleasure to do business with a bank that consistently meets my needs and where the reality of the banking experience lives up to the 'hype'. Reviewed on: 12th April 2021

Great App

Great service and great online support. Reviewed on: 12th April 2021

Very Friendly

Very friendly customer service in Harrow-on-hill Branch. Reviewed on: 11th April 2021

Untouchable customer service and offers

The most cleanest fastest and well organised bank I’ve ever see in my existence Reviewed on: 11th April 2021

Metro Bank 5star

Very happy with the service you receive at metro Bank, you are not a number here. You are not guided to automatic machines, they have the personal touch. Plus dog friendly Reviewed on: 11th April 2021

People say Yes

I've dealt with Metro Bank since starting my own business and have since moved personal banking over as well. They are always looking for a way to say yes. Rather than computer says no Reviewed on: 10th April 2021

Have had a very good experience

Courteous staff and very helpful inside your bank and over the phone. I'm very happy to be banking with Metro. Also love the flexible hours and the fact that we can take our dog with us in store! Reviewed on: 10th April 2021

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