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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.77 (2236 reviews)

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4.77

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Fast and simple

Super easy to use and very fast sistem management ! Im very happy with your services! Reviewed on: 7th April 2021

Traditional Approach with modern products

Top quality personal attention. Simple to operate accounts. Helpful accommodating staff and you know where yiu stand with simple jargon free banking Reviewed on: 7th April 2021

open when I need them

Brilliant revolutionary banking experience that puts the customer first. Reviewed on: 7th April 2021

Excellent products and services

I have banked with Metro for 3 years and must say their seamless services have been a great upgrade compared to my previous banking provider. I do recommend Metro for business banking. Reviewed on: 7th April 2021

Great service!

Branch and telephone support people are excellent. High confidence in their ability and knowledge. Great people! Reviewed on: 7th April 2021

Friendly. Available. Thoughtful.

It's the little things: staff are polite. Quick to repond and informed. Reviewed on: 7th April 2021

This is not a good bank if you work abroad.

I've been working abroad and I tried to speak to a business bank manager about applying for a company credit card. For months I could not get in touch with my assigned account manager. The first line of telephone support said I'd have to go into a branch, they did not understand that flying back to the UK to have a conversation was not time/cost effective. I left messages & sent emails to the account manager but no response. I eventually had a flight booked home and went into a different store. I was able to take out a personal credit card without issues, but, I still was unable to speak to a business bank manager about a company card. A month went by and I was abroad, I called up to change account managers, I then got through to a new account manager who had replaced my old account manager. The 15minute discussion I had with the new account manager. I figured out that metro bank do not offer good business credit cards. what a load of wasted time! this info and application could be posted on their website! Reviewed on: 7th April 2021

My best account

metro bank is always by your side! Reviewed on: 7th April 2021

New Challenger / Game changer

Metro Bank made the other high street banks to change their strategy and be more customer friendly Reviewed on: 6th April 2021

Great bank!

I have banked with Metro for over 10 years now and have never had reason for complaint! That's saying something in the world of banking. They make life simple and always convenient. Reviewed on: 6th April 2021

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