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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2236 reviews)

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4.76

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Switching Service

I am a new customer having switched from RBS scheme. I didn't expect having to go through all the application process as I assumed that it was a straight switch with the same arrangements as the ceding bank. Quite an involved and time consuming procedure. The transfer of funds and existing bank transfers (SO's etc) have all gone through smoothly so far. Reviewed on: 30th March 2021

The bank with the best customer service

The bank that tackles every issue very swiftly to the customer satisfaction. Reviewed on: 30th March 2021

Great service

Always friendly and prompt service, either at local branch (Hemel Hempstead), or from Commercial Manager, Simon Rosen and his team. Reviewed on: 30th March 2021

Metro Bank has excellent customer service

I am very happy with my experience banking with Metro Bank Reviewed on: 30th March 2021

Outstanding Service

Very efficient service all the way: from registering the business account, up to the daily transactions and Customer Service. Very happy with Metro Bank so far. Regards, Theo Reviewed on: 29th March 2021

Easy setup, clear guidance, friendly faces

Metro Bank guided us through the process of setting up our business bank account really easily and clearly. It was great and really easy, and much appreciated as it helped make our CIC a success! Reviewed on: 29th March 2021

Service

Very friendly service and excellent opening hours. Online and Metro Bank app is easy to navigate. Keep up the good work Reviewed on: 29th March 2021

Good Service

I have found Metro Bank staff to be most hospitable and the online service easy to use and secure. Reviewed on: 29th March 2021

Great

Customer service is fast and friendly. Reviewed on: 29th March 2021

Excellent service and support

I have had excellent service and support from Metrobank, the on-boarding process was simple and personable, they have provided replacement cards in-branch in a few mins and always have helpful and supportive staff. Its a pleasure to have a bank that has some personal service and they treat you like a customer, unlike most other banks that don't seem to care. Reviewed on: 29th March 2021

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