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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Metro is the best!

Metro is the bank every other bank seems to copy to be like...card replacement from since they formed, dogs allowed in and the staff and atmosphere feels different than normal stuff banks Reviewed on: 30th March 2021

Switching Service

I am a new customer having switched from RBS scheme. I didn't expect having to go through all the application process as I assumed that it was a straight switch with the same arrangements as the ceding bank. Quite an involved and time consuming procedure. The transfer of funds and existing bank transfers (SO's etc) have all gone through smoothly so far. Reviewed on: 30th March 2021

The bank with the best customer service

The bank that tackles every issue very swiftly to the customer satisfaction. Reviewed on: 30th March 2021

Great service

Always friendly and prompt service, either at local branch (Hemel Hempstead), or from Commercial Manager, Simon Rosen and his team. Reviewed on: 30th March 2021

Metro Bank has excellent customer service

I am very happy with my experience banking with Metro Bank Reviewed on: 30th March 2021

Outstanding Service

Very efficient service all the way: from registering the business account, up to the daily transactions and Customer Service. Very happy with Metro Bank so far. Regards, Theo Reviewed on: 29th March 2021

Easy setup, clear guidance, friendly faces

Metro Bank guided us through the process of setting up our business bank account really easily and clearly. It was great and really easy, and much appreciated as it helped make our CIC a success! Reviewed on: 29th March 2021

Service

Very friendly service and excellent opening hours. Online and Metro Bank app is easy to navigate. Keep up the good work Reviewed on: 29th March 2021

Good Service

I have found Metro Bank staff to be most hospitable and the online service easy to use and secure. Reviewed on: 29th March 2021

Great

Customer service is fast and friendly. Reviewed on: 29th March 2021

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