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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Friendly and efficient

Very friendly and efficient work culture Reviewed on: 21st March 2021

Professional staff

Helpful and professional staff. They provide very good customer service. Staff is very honest and I will recommend my friends and family. Reviewed on: 20th March 2021

BEST BUSINESS ACCOUNT I HAVE EVER USED

BEST BUSINESS ACCOUNT, VERY EASY AND FRIENDLY SERVICE, PROMPT ON WHEN NEED HELP NOT DIRECT YOU TO THE PHONE LIKE MOST BANK DO. Reviewed on: 20th March 2021

Fantastic individual service

I needed to start a new business account - relationsgip manager mmediately contacted me and everything went just as it should do. easy to use, quick to call up and great service Reviewed on: 20th March 2021

Great service and efficient

Local community bank, friendly and helpful Reviewed on: 20th March 2021

Fantastic bank

Amazing customer service and very helpful!m staff! Reviewed on: 20th March 2021

Quick and easy

Everything with Metro Bank is so very much simpler and quicker than it is with the big old high street banks like LLoyds, for example. I set up my business account in a couple of days after weeks of trying with LLoyds who moved so painfully slowly it was hard to believe. And when a card stopped working I simply walked into a branch and in 15 minutes had a new one. It's how it should be and for a simpler and more efficient life I can not recommend Metro enough. Reviewed on: 20th March 2021

Mr I Dimitrov

Best bank on the world! easy to work with online banking and the app Customer service always helps If you wish to go on the desk in the bank again always helping you every single bank not just one same Reviewed on: 19th March 2021

Best bank

Best customer service and care to detail Reviewed on: 19th March 2021

Best business bank out there

Used several other banks for my business needs but Metro have been far the best. Great customer service in branch and on phone/online, deal with all issues professionally and promptly, nice stores. I deal just a pleasant company to work with Reviewed on: 19th March 2021

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