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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.77 (2236 reviews)

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4.77

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Metro Bank and App is so easy to use

Been with Metro for years and find banking with them so easy. Reviewed on: 3rd April 2023

Great service

My personal bank - NatWest was far too complicated to open a business account even though oui have banked with them all my life. I am very impressed with the personal touch at metro bank Reviewed on: 3rd April 2023

Opening new business account

Barclays seem to want to do everything possible that they can to discourage you from opening a new account as a small business owner. I lost the will to live trying it with HSBC- everything is online with no-one to help you. Metro were helpful. Someone ( a real human being in the branch!) helped me in setting my accounts up & it was all done within 2 weeks. Also, when you phone, you get to speak to someone in the branch- not a call centre somewhere- and there is a proper counter service ie it is like branch banking used to be ( but isn’t in the big 4 now) Reviewed on: 3rd April 2023

Great

Excellent customer service and timely Reviewed on: 3rd April 2023

Helpful

Hi, the staff in the branch and then online were helpful and we set up our business account quickly. Since then we were in touch in regards of a few matters and were helped promptly. Reviewed on: 3rd April 2023

The most efficient service

Moved from another bank who couldn’t provide the required service for me needing two signatures checked for each transaction. Reviewed on: 3rd April 2023

Best of the best

never had any issue. best bank for my business Reviewed on: 3rd April 2023

S.lick

Love the app and also the that branches are open Sunday if I need. The business banking fees were also very appealing on opening the account compared to other banks. Reviewed on: 3rd April 2023

Best banking experience

I have used several different banks during my banking time Metro is the best out of them for service and politeness They also listen to you Reviewed on: 3rd April 2023

Accommodating Bank

After having our HSBC account suddenly closed we were constantly shunned by the big High Street banks. Metro Bank came to our rescue and couldn’t be more helpful and accommodating of our small village Cricket Club. Well done Metro Bank , a lesson to the other big hitters on how to provide customer service. Reviewed on: 3rd April 2023

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