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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Bank Opening Hours and Mobile App

5
I love how Metro is open 7 days a week and it's later opening hours than other High Street banks. The mobile app is very user friendly and informative. Reviewed on: 3rd April 2023

VERY SUPPORTIVE

5
THE STAFF ARE ALWAYS HELPFUL AND VERY WARM Reviewed on: 3rd April 2023

Metro Bank could help when no other bank could

5
I recently moved home to the Uk and needed to open a business account. Every other bank I tried failed to open one due to needless bureaucracy and poor customer service. No other bank would even talk to me in branch. Metro bank did every with ease and showed how seamless banking can be. Thank you! Reviewed on: 3rd April 2023

Best high street bank open when I need it

5
Best business bank easy to change over from another bank they do it for you The app is easy to download and easy to follow Reviewed on: 3rd April 2023

Excellent service

5
Metro bank put other British banks to shame. Excellent service, personal touch and problems resolved efficiently and without fuss. No lengthy phone calls, no obscure verification processes. Everything works well. Reviewed on: 3rd April 2023

The amazing banking company I have been with and continue to bank with.

5
My experience has been first class service with Metro Bank in all services they supply, friendly and quick in every think they offer Reviewed on: 3rd April 2023

Fantastic service

5
I recently opened a Business Account with Metro. It took 2 days. I used to be with Lloyds. They closed my account without checking with me. They then needed 6 weeks to reopen the account. Need I say more? Reviewed on: 3rd April 2023

Excellent service

5
Excellent service Both online and in store Reviewed on: 3rd April 2023

Happy customer

5
Used metro since opening my business, very helpful. Great bank Reviewed on: 3rd April 2023

Modern forward thinking bank with customers front and center

5
I was so frustrated with my TSB account with unreasonable exchange charges amongst other thing. It was like a breath of fresh air when I first walked in there. Everything they do has been thought about from the customers point of view. I now have all my bank accounts with Metro, personal and 2 business accounts!!! I switch to metro after being with LloydsTSB for 35years and I’ve never looked back Reviewed on: 3rd April 2023

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