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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

An excellent bank

5
I am treasurer for two accounts held at Metro Bank. The accounts were easy to set up, the staff knowledgeable, and everything has run smoothly ever since. The banking app is easy to use too! Reviewed on: 3rd April 2023

Metro for us

4
Always helpful and always accessible - just what a business needs. Reviewed on: 3rd April 2023

Helpful banking

5
Good levels of service ensure we receive a very helpful banking service. Reviewed on: 3rd April 2023

What a bank should be

5
Professional guidance, knowledgeable staff, targeted product, easy branch high Street access and simple and easy online access and supported App Reviewed on: 3rd April 2023

Old school banking

5
After weighing up the options to allow our business to grow Metro ticked all the boxes, their customer service has been excellent to date, many of their competitors could learn so much from the way they run their Bank Reviewed on: 3rd April 2023

Friendly and Welcoming

5
Easy website designed for ease of use. Friendly staff and excellent bank opening times. They appreciate the importance of the customer and do not treat you like a vital person. If they keep it up they will overtake the faceless monopoly of big banks that treat their customers disgracefully. Reviewed on: 3rd April 2023

Business banking

5
They were very efficient and easy to work with no complaints at all Reviewed on: 3rd April 2023

All round good bank

5
Very helpful patient staff, always willing to help. Discuss all options in detail without gobbledygook. Listen to the customer without interruption. Just all round good banking. Reviewed on: 3rd April 2023

Great bank

5
Good service, good access to a business manager Reviewed on: 3rd April 2023

Best business bank, unlike others

5
Very easy banking with them, helpful, 7 day business. Reviewed on: 3rd April 2023

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