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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Easy to operate

4
Metro Bank opens to suit its customers . I would like to see more staff at the front dates during peek times. Reviewed on: 11th March 2023

Good service

4
Very happy with customer service Reviewed on: 11th March 2023

Metro Bank have been brilliant in supporting my business

5
When you run a business you want your banking to be as simple and flexible as possible, Metro Bank make everything so easy and their customer service is incredible. Reviewed on: 11th March 2023

Good service

5
The Best service in UK. Always top service Reviewed on: 11th March 2023

They give small businesses a chance

5
Metro bank supports small businesses Reviewed on: 11th March 2023

Good service

5
Friendly service and specially for convenient for us its weekend opening Reviewed on: 11th March 2023

In Person Late & Weekend Banking

5
I appreciate the accessibility and dealing with my business face to face. Reviewed on: 11th March 2023

Metro makes life easy

5
We joined Metro two years ago and best decision ever. They take away all the complexities usually associated with banking and I can actually get to speak to a person when I have a query either in branch or on the phone. Not once have they left me without resolution. And on a totally separate note if I go into branch with my grandchildren they are acknowledged in the same way as adults and made to feel valued - after all they will be the next generation of customers so well done Metro for welcoming my grandchildren in a way no other bank does Reviewed on: 11th March 2023

Best

5
Best business banking in UK we are so happy to work with it Reviewed on: 11th March 2023

Metro to the rescue

5
After 2 of the main stream high street banks first promised, then failed to help us with a management buy out. Metro came to the rescue and came up with a fantastic and unique package to allow us to purchase the buisness through various funding options. They were the only bank that physically came out ( sending 5 people) to see our buisness and take an interest in what were wanted to achieve. Since the buy out went through in June 2022, Team Metro have continued to support us and help us through the early months. I would like to think they are now not only our bankers , but our friends . Thank you Metro for allowing us to have our dream of becoming a buisness owner and having enough faith in us to provide backing. :-) Reviewed on: 11th March 2023

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