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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

I think METRO Bank is the best in the world.

Excellent service and the staff is very helpful Reviewed on: 4th April 2023

Good bank

Your money is safe byt Metro bank Reviewed on: 4th April 2023

Good Service

Good overall experience. Easy to open and always available Reviewed on: 4th April 2023

Friendly environment

The bank really give you control of what money you have and very friendly when you have inquiries or problems Reviewed on: 4th April 2023

Flexibility

Best bank in the uk. Open 7 days of the week and ready to offer service at all time. I can’t wish more for a bank than metro bank Reviewed on: 4th April 2023

Best weekend bank

Best weekend bank most of the street Reviewed on: 4th April 2023

Quick, easy and very reliable

Metro bank was so understanding, and helped me create my current account. They are very helpful and have kind respectful employees. They made me feel welcome and confident. I will always recommend my family and friends to switch to metro bank, I will even start my own savings account with them as I feel that they are trustworthy . Reviewed on: 4th April 2023

Amazing customer service

The team in metro bank are amazingly helpful.They helped me set up my online banking until it was fully set up and printed me a card right there so I had my card straight away Reviewed on: 4th April 2023

Online banking

The app is very friendly, easy to use 24/7 Great customer service. I was opening the account in Watford branch 4th July my birthday. They noticed that,someone went to the shop very discreetly. Then all staff sang me happy birthday Pawel giving me a birthday cake. Amazing experience. Reviewed on: 4th April 2023

Great service

Open till late which helps when I finish work and very friendly people in branch who are willing to help Reviewed on: 4th April 2023

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