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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Brilliant banking

5
With the assistance of the top notch and professional team opening my new account was a hassle free and simple process! Reviewed on: 4th April 2023

Exceptional service

5
Can’t beat the service I’ve had with metro bank friendly staff and have always helped when I’ve had questions will always recommend anyone to join metro bank Reviewed on: 4th April 2023

The best bank

5
The best bank in UK thanks for your best service Reviewed on: 4th April 2023

Amazing customer service

5
The processing for bank transactions were always quick, and the customer interaction is always top notch when it comes to listening any inquiries and bringing up a solution . Reviewed on: 4th April 2023

Good product

5
Nice way of doing my banking and I am satisfied choosing the product. Reviewed on: 4th April 2023

Easy, Intuitive

5
Easy money transfer, easy dealing with transactions, easy viewing transactions, nothing extraordinary but still makes everything so easy, fast and convenient. very easy to understand and easy to access. Reviewed on: 4th April 2023

The convenience that i can carry out banking transitions on Saturday and sunday.because during the week it is very difficult.

5
The convenience of getting a bank card on the account's opening. The only bank that opens late during the week. Reviewed on: 4th April 2023

Happy customer

5
Very organised and professional the best bank ever! Reviewed on: 4th April 2023

Banking

5
Metro bank is 1 of the best banks I have ever use in my life. So convincing for everything for everyone. Reviewed on: 4th April 2023

Excellence Personified

5
From the moment I first walked through the doors, I knew I would be a life- long customer. Mine was an experience that changed my perception of banks as drab hallways where you simply get on with your financial transactions. Indeed, I felt welcome at Metro, who wouldn’t? The inviting doors usher you into a well -decorated modern lounge that contrasts beautifully with the traditional exterior architecture. But the bank isn’t only about decor… it offers a well- rounded experience; the staff are warm, courteous and professional. They are also knowledgeable and very helpful with the several questions I field. More importantly, I receive the same treatment each time I visit. Consistency is certainly key; little wonder Metro Bank in a relatively short period has earned such a solid reputation as a major player in the UK banking sector. I am proud to call Metro Bank a friend and partner in structuring my present and planning my future. Oliver Enwonwu Reviewed on: 4th April 2023

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