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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The Best Bank in UK

Metro Bank is trusted and genuine, customer services are Reviewed on: 8th March 2021

exellent

I am satisfied with the Metro bank service Reviewed on: 8th March 2021

Fast

Everything is smooth and efficient. Reviewed on: 8th March 2021

The best bank ever

Better opening hours, better service.... they are just better Reviewed on: 8th March 2021

no fee/excellent online banking app

Very good online banking app, no fee when I withdraw money from EU countries, good rate exchange Reviewed on: 8th March 2021

Good service.

Always friendly and helpful, when visiting there branches ,and very good telephone helpline. Reviewed on: 8th March 2021

Reliable

Very good customer service, always available to help whenever you go into their branch. Reviewed on: 8th March 2021

Metro bank is simply easy

I have recommended Metro bank to many friends & colleagues, including expats transferred by their companies Reviewed on: 8th March 2021

Fantastic customer service

Quick and easy to apply! They're always friendly. Reviewed on: 8th March 2021

Excellent opening hours of branches and hotline

I like the long opening hours of branches and the hotline especially we need to work full time during week days. Simple banking services like opening an account could be done over weekend / Sunday is very convenient. Reviewed on: 8th March 2021

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