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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy to set up & great customer service

I have found it so easy, quick and straightforward to set up our current and savings accounts online. Also, the local branch is open 7 days a week and the staff are really friendly and helpful. I have had excellent customer service over the phone too. Thank you! Reviewed on: 8th March 2021

EXCELLENT SERVICE AND HELPFUL FRIENDLY STAFF

I've always been able to see a member of staff very promptly and they are very happy to give me all the time I need. Definitely the best bank around! Reviewed on: 8th March 2021

I recommend the bank for my friends

Amazing. Excellent. Super reliable. Reviewed on: 8th March 2021

The Best Bank in UK

Metro Bank is trusted and genuine, customer services are Reviewed on: 8th March 2021

exellent

I am satisfied with the Metro bank service Reviewed on: 8th March 2021

Fast

Everything is smooth and efficient. Reviewed on: 8th March 2021

The best bank ever

Better opening hours, better service.... they are just better Reviewed on: 8th March 2021

no fee/excellent online banking app

Very good online banking app, no fee when I withdraw money from EU countries, good rate exchange Reviewed on: 8th March 2021

Good service.

Always friendly and helpful, when visiting there branches ,and very good telephone helpline. Reviewed on: 8th March 2021

Reliable

Very good customer service, always available to help whenever you go into their branch. Reviewed on: 8th March 2021

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