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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Good service.

Always friendly and helpful, when visiting there branches ,and very good telephone helpline. Reviewed on: 8th March 2021

Reliable

Very good customer service, always available to help whenever you go into their branch. Reviewed on: 8th March 2021

Metro bank is simply easy

I have recommended Metro bank to many friends & colleagues, including expats transferred by their companies Reviewed on: 8th March 2021

Fantastic customer service

Quick and easy to apply! They're always friendly. Reviewed on: 8th March 2021

Excellent opening hours of branches and hotline

I like the long opening hours of branches and the hotline especially we need to work full time during week days. Simple banking services like opening an account could be done over weekend / Sunday is very convenient. Reviewed on: 8th March 2021

Metrobank is the best bank for me

My experience with Metrobank has been wonderful Reviewed on: 8th March 2021

Always helpful

The staff are helpful and they even answer the phone! Reviewed on: 8th March 2021

Best Peoples bank

Best bank for the ordinary person. Staff always helpful and on hand to give advice. All accounts simplified and best of all no charges for taking out your own money. Reviewed on: 8th March 2021

The most Flexible Bank

I choose Metrobank when arriving in the UK because their opening hours are very flexible, which is really important when you working all week and late in the evening. Opening an account was really straight forward. The team is always very helpful with any queries, whether it is over the phone or at the counter. And the Online Banking from computer and App is very ergonomic, easy to use to follow any expenses and follow up with our budget. Reviewed on: 8th March 2021

Great store service and simple products

Great store service especially the team in Edgware. Products are easy and simple to use Reviewed on: 8th March 2021

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