Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Brilliant bank

I have jumped a number of banks over the years, taking advantage of different offers for new account holders. Metro didn't offer any financial incentive. Instead, they offered genuine banking. Face to face availability daily, the opening of 7 days a week makes a huge impact, but the overall customer service journey is fantastic. I now have my current account, savings account, and child's account with the bank, and have recommended it to multiple friends and family. Cannot rate or recommend highly enough. This is what banking once was. Reviewed on: 8th March 2021

Simple a brilliant bank

Service is excellent fast reliable, you go in about any kind of problem or worry there staff deal there on the spot. And always with polite service and a smile which is priceless. Reviewed on: 8th March 2021

Bank account review 2 years on

After switching from a major high Street bank over 2 years ago I would like to convey my thoughts on the excellent service received in branch and via telephone customer services. To add to this have always received helpful prompt service in branch with regards to obtaining new cards, transfers and help with queries regarding hard copies of statements when required, along friendly staff this what banking should be like. Reviewed on: 8th March 2021

AMAZING BANK

I've loved having a bank account with metro bank and have had no issues since I've opened the account in 2015 and have always enjoyed my bank looking after my money Reviewed on: 8th March 2021

Metro staff and helpline

Polite friendly and helpful staff instore and helpline...always solved problems and go above and beyond for you...very happy i left llyods for metro.. Reviewed on: 8th March 2021

Great service

Customer service is always excellent, phones are answered quickly and staff are friendly and helpful. Opening hours are so useful - more branches in more cities would be great! Reviewed on: 8th March 2021

exceptional

never had any kind of issue that hasn't been resolved easily. the stores are always open, staff are flawless.....print new cards directly in-store is an excellent feature. web portal is clear, informative easy to navigate, online payment security is just right - enough to make you feel secure but not obstructive. cannot rate MB highly enough Reviewed on: 8th March 2021

The best bank ever

I can bank on-line, by telephone and in person 7 days a week. There is no better bank in the UK. Reviewed on: 8th March 2021

Good but depending on the branch

I love the Metro Bank in Holborn, any time i visit the customer service was 100/100.i would give 5 star but the branch closer to my home need someone big changes, but I don't judge anything or anyone just because one thing needs to be fix. So i am giving Metro Bank almost perfect score. Reviewed on: 8th March 2021

friendly and helpful

a great experience, always courteous and helpful. I nice breath of fresh air compared to the 'big' uncaring four Reviewed on: 8th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Current Account
from Bank of Ireland 4.15 from 13 reviews
Current Account
from thinkmoney 2.89 from 71 reviews
Ultimate Reward Current Account
from Halifax 3.95 from 99 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub