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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

I am happy with the hour ease of access to my account and the staff are very helpful and friendly

The best move I made was changing to metrobank, it is in my opinion a bank like no other Reviewed on: 8th March 2021

Happy banking

I've been with Metro for 9 years and in that time they have totally given the best service. I sometimes spend months in Europe so I need the best way of getting money. Metro bank provides easy access with no charge. I enjoy going into branch as there are real people to deal with me and they all seem really happy to work their. Its a bank that values its customers and as a customer I really value Metro bank. I love the bike parks and dog bowls, coffee and general good vibe! Please open more branches ❤ Reviewed on: 8th March 2021

amazing bankazilla

Love metro bank - open 7 days a week - feel like im entering a hotel or casino every time I go in - staff are always so friendly and helpful !!! Reviewed on: 8th March 2021

Metro is a good bank

The customer service attendant and staff are exceptional good professional and highly recommended for award and best bank Reviewed on: 8th March 2021

Excellent service

Ever since I started banking with them , the service is amazing , the fact that if I lose my card and have it again the same day is game changing , and the support via telephone is amazing as well overall very satisfied Reviewed on: 8th March 2021

Amazing bank

Been amazing bank can't thought it Reviewed on: 8th March 2021

Mrs

Good experience with the bank of England Reviewed on: 8th March 2021

One in a million service

Attention to detail High quality service Prioritised customer satisfaction Individual and personal communication Customer care and retention high class Reviewed on: 8th March 2021

Top bank

Metrobank deals fairly and treats you as a human being. All other UK banks treat customer as another account number. Will stay with Metrobank for life for current account. Reviewed on: 7th March 2021

Best bank ever

Everything you need you ll have here. Smart and helpfull staff. They ll do their best to help better than other banks i had account with. Reviewed on: 7th March 2021

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