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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

One in a million service

Attention to detail High quality service Prioritised customer satisfaction Individual and personal communication Customer care and retention high class Reviewed on: 8th March 2021

Top bank

Metrobank deals fairly and treats you as a human being. All other UK banks treat customer as another account number. Will stay with Metrobank for life for current account. Reviewed on: 7th March 2021

Best bank ever

Everything you need you ll have here. Smart and helpfull staff. They ll do their best to help better than other banks i had account with. Reviewed on: 7th March 2021

Mrs

I m very happy with this bank n workers n they help us in every time when I call them Reviewed on: 7th March 2021

Very good bank

When l go into branch the staff are always very professional and polite and when l phone up l always get someone answer within seconds and polite and get what l need to be done can also get a new card and pin within minutes in branch which is amazing Reviewed on: 7th March 2021

Best current account ever

Ever since I swtiched to Metro bank my finances run a lot smoother even on a Sunday. Reviewed on: 7th March 2021

Love to associated with such a great bank facilities in uk

I am happy and like to open a current account with you. Please contact me. I am staying in accrington, I am not sure how to open an account with you whereas you are lying your branch in manchester which is difficult for me to visit the branch to opt an account. Please suggest the best possible ways to have an account with you Reviewed on: 7th March 2021

Fantastic service

Finally going to the bank is a pleasure and no longer a chore! The staff are always professional and kind. Its a fantastic bank and ill never look back. Reviewed on: 7th March 2021

Always putting customer first and with a smilr

Have always experienced the very best service with excellent communication skills delivered with consideration and a smile. Thank you Metro Bank! Reviewed on: 7th March 2021

Best bank ever!

Like the Friends song Metrobank are " Always there for you"! They go above and beyond to help customers. Reviewed on: 7th March 2021

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