Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Friendly staff, great service and lots of space!

One of the reasons I moved to the Metro Bank was because I was tired of standing in a queue, and then being asked in public why I was coming to the bank. Everyone else could hear. Metro Bank follows roughly the same procedure, but you only have to make a rough statement of what you hope to do, and then, there is lots of space, with desks and chairs, where you can talk with privacy to a member of staff. I think its fantastic, and have never regretted changing to the Metro. Reviewed on: 7th March 2021

Innovative Bank

Customer service over the phone is excellent and efficient, very well mannered staff, open 7 days a week also which is very convienient Reviewed on: 7th March 2021

Excellent banking. I wouldn't have any other and been with metro bank for years now. Its easy to use and especially the app too and I can also save money, well try too haha but I definitely have recommended to family and friends

I've had few issues with my banking online but every colleuge I've spoken to for help over the phone has been professional and helpful and I am so grateful x Reviewed on: 7th March 2021

Great!

Amazing user interface, kind customer service and very easy to use and access, whilst still being safe and secure! Reviewed on: 7th March 2021

Not enough online services

The bank is good, the app too. Unfortunately they don't have any options online like automatically approved offers for credit products Reviewed on: 7th March 2021

Well

I wish you guys can show the spending straight away we don’t like surprise with money Reviewed on: 7th March 2021

current card

Great card really helpful i wouldnt know where i was without my card. Who invented this card is a genius. Reviewed on: 7th March 2021

Brilliant bank

Always there to help great friendly staff Reviewed on: 7th March 2021

quality service

Never had a bad experience with metro. Friendly service always! Very understanding with a outstanding customer service! Reviewed on: 7th March 2021

helpful, secure

metro bank has incredible customer service, simple easy website, and lots of help with banking Reviewed on: 7th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Current Account
from Bank of Ireland 4.15 from 13 reviews
Current Account
from first direct 4.71 from 1425 reviews
Under 16s account
from Monzo 4.96 from 546 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub