Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

View other Metro Bank products

4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10581)

Love it

Really easy and quick to use wouldn’t bank elsewhere now Reviewed on: 8th March 2021

7 days a week

Love that the branches are open 7 days a week which is amazing.... Wish the app was a little easier overall a strong 4.5 Reviewed on: 8th March 2021

it is very friendly user, very safe and i just love banking with Metro

Banking with Metro bank is like my daily companion Reviewed on: 8th March 2021

Great opening time.

I like their opening time. Open long hour and 364 a year. Reviewed on: 8th March 2021

best bank ever

other could close next to Metro wohhooooow Reviewed on: 8th March 2021

Can't Fault Metro

The opening times is what really impressed me with Metro Bank. What actually drew me in initially was the coin counting machine, it was so easy to cash in my penny jar; based on that alone I decided to move accounts. My bank at the time limited me to 10 money bags at a time and I was furious. The whole experience has been great, internet banking is easy and the staff are brilliant. Reviewed on: 8th March 2021

Excellent banking experience

Excellent opening hours; polite and courteous staff who always go out of their way to be helpful. Online banking works smoothly. Speedy responses to queries. I am a very happy customer and constantly recommend Metro Bank to friends and family. Reviewed on: 8th March 2021

Poor customer service

I recommended two people to Metro bank. As a 'thank you' I should have got £50 and they should gave got £50. Despite jumping through all the hoops to qualify, and repeated chasing, these payments have not been, paid over three months on. Reviewed on: 8th March 2021

Excellent bank

This bank is actually the best bank its open on weekends which alot of banks are not. Always a friendly face in several stores i have been in. Plus the customer service is 10 to none Reviewed on: 8th March 2021

Fast customer service long opening hours

Fastest bank services , when i call customer services you don't have to wait too long before someone will answer overall of this this is the only bank opened 7 days per week. Reviewed on: 8th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account (discontinued)
from Clydesdale Bank 3.92 from 61 reviews
Reward Platinum account
from NatWest 4.67 from 453 reviews
123 current account (discontinued)
from Santander 4.05 from 1278 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.82 from 484 reviews
Business banking
from Metro Bank 4.79 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub