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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Pretty good

for customer support i'd say it's 5/5 theyre quick and efficient! Reviewed on: 9th March 2021

Amazing

The best bank in the world easy to use and friendly and helpful people that work at the bank Reviewed on: 9th March 2021

Great service

I was with another well known high street bank for 20 years and they seem to no longer have any idea about customer service They have changed their opening times (Due to Covid 19_) which does not meet my needs and have for some reason cut their services which made it almost impossible for me to conclude my transactions But since I have been with Metro bank they cannot do enough for me as a customer they make me valued as a customer and understand my needs and wants as a customer, from a bank The staff are very welcoming and can't do enough for me both in branch and on the phone I look forward to 20 years with Metro bank Reviewed on: 9th March 2021

Best bank ever, so professional and understanding

I needed some sheets printed for my accountant and the branch in Harrow, the guy did me a sold and printed it for me, it's the little things that make the biggest difference. Ps. Harrow branch tall guy fair skin with a beard, needs to be promoted A* Reviewed on: 8th March 2021

One word

CONSISTENCY, CONSISTENCY, CONSISTENCY! Reviewed on: 8th March 2021

10/10

Been with metro bank since 2016, would never go anywhere else. Great experience and would 100% recommend. Never had any problems Reviewed on: 8th March 2021

Excellent service

Easy to contact and fact open every day including Sunday makes life easier Reviewed on: 8th March 2021

So easy to use

Excellent experience in branch to set up the account and flawless use of online banking since. Reviewed on: 8th March 2021

Love it

Really easy and quick to use wouldn’t bank elsewhere now Reviewed on: 8th March 2021

7 days a week

Love that the branches are open 7 days a week which is amazing.... Wish the app was a little easier overall a strong 4.5 Reviewed on: 8th March 2021

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