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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Straight forward personal banking

Opening my account was extremely straight forward and there was no hanging about. Branches have good opening hours and so there is always someone to help when needed. Reviewed on: 5th March 2021

A bank with good intentions

I have been banking with metro bank for several years, the great customer service is second to none. On my birthday one year they gave me a gift to get myself something small, I have used their services internationally and it has been easy and free. Most of all i feel happy when entering a branch because of the positive attitude and friendly team of people at every location. Reviewed on: 5th March 2021

metro bank

absolutely bloomin marvellous, can say no more Reviewed on: 5th March 2021

Fantastic Bank

Easy online banking and on the rare occasion i need to speak to someone they are very easy to get hold of :-) Reviewed on: 5th March 2021

Friendly and helpful

After using many banks over the years, I've settled on Metro as the friendliest and most helpful bank. It feels like banks used to be when you had your own branch. Reviewed on: 5th March 2021

Metro

Every time I’ve gone into the bank the staff have always been extremely helpful and make everything very clear. The app is simple to use and has a very easy to use layout as well. Reviewed on: 5th March 2021

always helpful

the best bank i have been with always there to help good opening times Reviewed on: 5th March 2021

Amazing

I’ve had my current account with you since 2012 and I don’t bank anywhere else personally! I love the features and being able to use it abroad. It’s just great! So Thankyou for being you Reviewed on: 5th March 2021

Fresher Approach To Banking! I Love it!

I recently transferred from NATWEST and I have to say the whole transition was smooth, the staff were actually friendly...yes friendly! and super professional. Would definitely recommend. METRO Bank is the way FORWARD! Reviewed on: 5th March 2021

Professionalism, quality, speed, great customer care, pleasant and warm atmosphere

The best service, very fast. The only Bank who care about costumers comfort. Reviewed on: 5th March 2021

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