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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great. Customer service, friendly and knowledgeable staff

Greeted with a warm welcome, efficient service Reviewed on: 5th March 2021

Best bank ever

Really friendly and helpful staff, easy and safe netbanking, long business hour's, I can recommend the company for everyone! Real professionals in banking! Reviewed on: 5th March 2021

Best bank

Great service fast and reliable Reviewed on: 5th March 2021

Best banking by far

i have been a customer of Metrobank for a few years now, ever since they opened a branch in Maidstone. My accountant had always said "Don't ever think a bank is going to be your friend, they won't be". This was especially true of my old bank, NatWest. However, I am pleased to say that I consider Metrobank to be a friend. They are helpful, their opening hours are suited to the customer and their staff are the most pleasant I have yet to meet. Not all banks are the same, so thank goodness for Metrobank. Reviewed on: 5th March 2021

Online Banking a Doddle. Customer Support Excellent.

Having used Metro's Current Account Switch Service, almost seven years ago, I could not fault them in any Department, whether online or inshop. Their online security is probably the best of all the financial institutions. I have absolutely no reason to think of switching my account to any other Bank, regardless of their "incentives". Reviewed on: 5th March 2021

Great bank

Metro bank have fantastic customer service, very friendly staff, and are a bright spot in an otherwise sometimes grey sector! Couldn't highly recommend enough Reviewed on: 5th March 2021

Super nice bank ££££££££££££££

Super nice bank foarte vizibila Reviewed on: 5th March 2021

.

Never get problems with my bank. Reviewed on: 5th March 2021

Miss Emily Dianne haines

Terrible bank!be very careful! They Don't protect you against fraud at all and won't refund you when you've been scammed. I would offer a very wary warning to anyone thinking of using metro. Reviewed on: 5th March 2021

Metro online is simple to use

Efficient no fuss banking both in store and online Reviewed on: 5th March 2021

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