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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great bank

Metro bank have fantastic customer service, very friendly staff, and are a bright spot in an otherwise sometimes grey sector! Couldn't highly recommend enough Reviewed on: 5th March 2021

Super nice bank ££££££££££££££

Super nice bank foarte vizibila Reviewed on: 5th March 2021

.

Never get problems with my bank. Reviewed on: 5th March 2021

Miss Emily Dianne haines

Terrible bank!be very careful! They Don't protect you against fraud at all and won't refund you when you've been scammed. I would offer a very wary warning to anyone thinking of using metro. Reviewed on: 5th March 2021

Metro online is simple to use

Efficient no fuss banking both in store and online Reviewed on: 5th March 2021

Straight forward personal banking

Opening my account was extremely straight forward and there was no hanging about. Branches have good opening hours and so there is always someone to help when needed. Reviewed on: 5th March 2021

A bank with good intentions

I have been banking with metro bank for several years, the great customer service is second to none. On my birthday one year they gave me a gift to get myself something small, I have used their services internationally and it has been easy and free. Most of all i feel happy when entering a branch because of the positive attitude and friendly team of people at every location. Reviewed on: 5th March 2021

metro bank

absolutely bloomin marvellous, can say no more Reviewed on: 5th March 2021

Fantastic Bank

Easy online banking and on the rare occasion i need to speak to someone they are very easy to get hold of :-) Reviewed on: 5th March 2021

Friendly and helpful

After using many banks over the years, I've settled on Metro as the friendliest and most helpful bank. It feels like banks used to be when you had your own branch. Reviewed on: 5th March 2021

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