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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank

The service at metro is amazing, everything happens so quickly there are very few issues I have but the ones that do occur are solved very quickly!! Reviewed on: 5th March 2021

Efficient polite service

I have received a great polite, prompt, informative service to my queries or throughout the years. I am very happy too to hear a proper human voice on the telephone when most needed and not a robotic one accompanied by intervals of box music. Thank you Metro Bank. Reviewed on: 5th March 2021

Mr

I’m very good person please help me Reviewed on: 5th March 2021

Very good bank open on Sat and Sun too

Very helpful staff and good service Reviewed on: 5th March 2021

Been banking n never had issues

Since I've been with metro I've rarely had problems and if any were to occur then it's been dealt with correctly. Reviewed on: 5th March 2021

5 stars

Goooooooooooooooooooooooooooooooooood Reviewed on: 5th March 2021

Best reliable bank

I have been a customer since 2015 and I cannot fault metro bank at all, excellent fraud protection, they don’t bombard you with fees and late charges at every opportunity, very fair bank and the staff in store are always lovely. Highly recommended Reviewed on: 5th March 2021

Efficient and User friendly

Simple on line banking and excellent customer service . opening hours that allow flexibility. Reviewed on: 5th March 2021

Great. Customer service, friendly and knowledgeable staff

Greeted with a warm welcome, efficient service Reviewed on: 5th March 2021

Best bank ever

Really friendly and helpful staff, easy and safe netbanking, long business hour's, I can recommend the company for everyone! Real professionals in banking! Reviewed on: 5th March 2021

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