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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

All Good, No Complaints

The way that the staff have worked through the pandemic & dealing with some sometimes rude customers, I take my hat off to you all. Reviewed on: 5th March 2021

Great customer service

When accessing stores - staff are always welcoming. Also very efficient on the phone. Reviewed on: 5th March 2021

Best Bank

Polite and Attentive staff. Easy banking and best is they provide safety deposits lockers. Reviewed on: 5th March 2021

Been with many banks, but this bank is the best!

Metro is always open so I can always deposit money. Online banking is the easiest to deal with and I wouldn't change banks ever again. Reviewed on: 5th March 2021

The bank officers are very kind to me as I am customer with bad English

The Metro bank officers are correct and helpful to me. I received regularly papers with information for my account. Reviewed on: 5th March 2021

Mr

Everything is fine awesome treating for customer wellcoming in good manners and over all its fine Reviewed on: 5th March 2021

the most convenient bank

the most convenient bank, the most pleasant customer service and available at any time, I like METRO BANK Reviewed on: 5th March 2021

Best bank

The service at metro is amazing, everything happens so quickly there are very few issues I have but the ones that do occur are solved very quickly!! Reviewed on: 5th March 2021

Efficient polite service

I have received a great polite, prompt, informative service to my queries or throughout the years. I am very happy too to hear a proper human voice on the telephone when most needed and not a robotic one accompanied by intervals of box music. Thank you Metro Bank. Reviewed on: 5th March 2021

Mr

I’m very good person please help me Reviewed on: 5th March 2021

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