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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent

5
Their very understanding and helpful and all solve the issue Reviewed on: 5th March 2021
Hanna's avatar
Hanna

Excellent

5
Metro bank is efficient and easy. The customer service is amazing and the online banking is quick and simple. Reviewed on: 5th March 2021
Amie 's avatar
Amie

Probably the best bank in the world

5
No hidden fees, great customer service, amazing oversees services. Amazing Reviewed on: 5th March 2021
Marius Botezatu's avatar
Marius Botezatu

All Good, No Complaints

5
The way that the staff have worked through the pandemic & dealing with some sometimes rude customers, I take my hat off to you all. Reviewed on: 5th March 2021
Ric's avatar
Ric

Great customer service

5
When accessing stores - staff are always welcoming. Also very efficient on the phone. Reviewed on: 5th March 2021
Dass's avatar
Dass

Best Bank

5
Polite and Attentive staff. Easy banking and best is they provide safety deposits lockers. Reviewed on: 5th March 2021
Yousra's avatar
Yousra

Been with many banks, but this bank is the best!

5
Metro is always open so I can always deposit money. Online banking is the easiest to deal with and I wouldn't change banks ever again. Reviewed on: 5th March 2021
James McGonigle's avatar
James McGonigle

The bank officers are very kind to me as I am customer with bad English

5
The Metro bank officers are correct and helpful to me. I received regularly papers with information for my account. Reviewed on: 5th March 2021
Krasimira ILIEVA's avatar
Krasimira ILIEVA

Mr

5
Everything is fine awesome treating for customer wellcoming in good manners and over all its fine Reviewed on: 5th March 2021
Shiva chenna's avatar
Shiva chenna

the most convenient bank

5
the most convenient bank, the most pleasant customer service and available at any time, I like METRO BANK Reviewed on: 5th March 2021
vasile raiu's avatar
vasile raiu

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