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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

friendly efficient and user friendly

The staff in branch are all so genuinely friendly and eager to help, online services are very easy to understand and use Reviewed on: 5th March 2021

Fabulous To Bank With

Always excellent customer service, fabulous staff in branch or on the phone, easy to contact and very helpful and patient no matter how small or large the query. I Highly recommend this bank. Reviewed on: 5th March 2021

Best bank in the world

I am with Metrobank almost 8years now. I always had very good experience at their branches. No other banl stay open late or weekends. The online app also is agreat help Reviewed on: 5th March 2021

banking with metro

I have been banking with metro for many years now I have not been through any issues that has not been resolved immediately so I am grateful to call metro my bank. Reviewed on: 5th March 2021

Easy, Friendly, Amzing

Metro Bank is so easy to use and the staff in branch and on the phone are so friendly and helpful. I will never change banks, no matter how much they offer me to move. Metro bank is the best current account I've ever had. I love them! Reviewed on: 5th March 2021

Old fashioned banking returns with a modern feel

As soon as you enter the branch you are met with a genuinely friendly face. They find out what you needs are and direct you to the correct member of staff. Opening a bank account is easy. A one to one session with another friendly member of staff in a spacious open plan modern area, who will go through everything with you in plain English. My new current account card was in front of me within 5 minutes of concluding our business. We had also set up my pin and online account there and then. No waiting 5 days for two different letters to arrive. Bliss. As I left having concluded my business, the member of staff who had greeted me said cheerio using my name. 10 minutes later, I used my new card and pin to buy some products. How quick is that? Metro, where you are made to feel like a valued customer and more. I can't recommend them highly enough. Reviewed on: 5th March 2021

Outstanding bank!

Metrobank has an outstanding customer service, easy access, quick problem solving and quick when it comes to getting a new card. Great bank! Reviewed on: 5th March 2021

Great bank for adults children and dogs

A very helpful bank with great service and excellent people skills. Great for savings especially for your child. Animal freindly, allowing dogs within the bank. Same day card collection if card is lost or stolen. Easy to use mobile app. Easy to use online banking. Reviewed on: 5th March 2021

Overall a great bank

Lovely customer service anytime of the day. Always really helpful. Reviewed on: 5th March 2021

good to know i am with them

always had a good experience when walk-in or call them. Reviewed on: 5th March 2021

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