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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Old fashioned banking returns with a modern feel

5
As soon as you enter the branch you are met with a genuinely friendly face. They find out what you needs are and direct you to the correct member of staff. Opening a bank account is easy. A one to one session with another friendly member of staff in a spacious open plan modern area, who will go through everything with you in plain English. My new current account card was in front of me within 5 minutes of concluding our business. We had also set up my pin and online account there and then. No waiting 5 days for two different letters to arrive. Bliss. As I left having concluded my business, the member of staff who had greeted me said cheerio using my name. 10 minutes later, I used my new card and pin to buy some products. How quick is that? Metro, where you are made to feel like a valued customer and more. I can't recommend them highly enough. Reviewed on: 5th March 2021
Gavin Green's avatar
Gavin Green

Outstanding bank!

5
Metrobank has an outstanding customer service, easy access, quick problem solving and quick when it comes to getting a new card. Great bank! Reviewed on: 5th March 2021
Carmen's avatar
Carmen

Great bank for adults children and dogs

5
A very helpful bank with great service and excellent people skills. Great for savings especially for your child. Animal freindly, allowing dogs within the bank. Same day card collection if card is lost or stolen. Easy to use mobile app. Easy to use online banking. Reviewed on: 5th March 2021
Daryl stansby's avatar
Daryl stansby

Overall a great bank

4
Lovely customer service anytime of the day. Always really helpful. Reviewed on: 5th March 2021
Alik2's avatar
Alik2

good to know i am with them

5
always had a good experience when walk-in or call them. Reviewed on: 5th March 2021
T Codreanu's avatar
T Codreanu

Great People to do Banking with!

5
The on-line banking platform is very easy to use and efficient and whenever you phone the customer services they are incredibly helpful, professional and calm (they also don't make you feel stupid when you have done something silly!). I love that I can visit the branch on a Saturday and have always had good service. Diane Reviewed on: 5th March 2021
Diane Birch's avatar
Diane Birch

A very efficient and easy to use current account.

5
Since 2012, I have held an account with Metro Bank. Over that period and using the online banking, the Bank has answered all questions quickly and resolved any issues with clarity and without error. Their online systems are easy to use and facilitate easy daily use. I would not be without Metro! Reviewed on: 5th March 2021
Terence DENNETT's avatar
Terence DENNETT

Excellent

5
Their very understanding and helpful and all solve the issue Reviewed on: 5th March 2021
Hanna's avatar
Hanna

Excellent

5
Metro bank is efficient and easy. The customer service is amazing and the online banking is quick and simple. Reviewed on: 5th March 2021
Amie 's avatar
Amie

Probably the best bank in the world

5
No hidden fees, great customer service, amazing oversees services. Amazing Reviewed on: 5th March 2021
Marius Botezatu's avatar
Marius Botezatu

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