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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

brilliant bank wish all banks offered the same levelof service

5
very friendly staff very efficient in the services they offer and open seven days a week whats not to like Reviewed on: 5th March 2021

Banking for the 21st century

5
Metro bank is a fantastic example of how banking should work in the 21st century, modern thinking, customer friendly,opening hours that reflect customer needs,all in all a superb example for other banks to follow. Reviewed on: 5th March 2021

Good bank

5
Good internet banking and good treatment in banks. Reviewed on: 5th March 2021

Smart polite quick on the ball

5
Helpfull at my branch .easy to use online Reviewed on: 5th March 2021

Best Bank

5
A really useful bank, always ready when I want it to be. Reviewed on: 5th March 2021

friendly efficient and user friendly

5
The staff in branch are all so genuinely friendly and eager to help, online services are very easy to understand and use Reviewed on: 5th March 2021

Fabulous To Bank With

5
Always excellent customer service, fabulous staff in branch or on the phone, easy to contact and very helpful and patient no matter how small or large the query. I Highly recommend this bank. Reviewed on: 5th March 2021

Best bank in the world

5
I am with Metrobank almost 8years now. I always had very good experience at their branches. No other banl stay open late or weekends. The online app also is agreat help Reviewed on: 5th March 2021

banking with metro

4
I have been banking with metro for many years now I have not been through any issues that has not been resolved immediately so I am grateful to call metro my bank. Reviewed on: 5th March 2021

Easy, Friendly, Amzing

5
Metro Bank is so easy to use and the staff in branch and on the phone are so friendly and helpful. I will never change banks, no matter how much they offer me to move. Metro bank is the best current account I've ever had. I love them! Reviewed on: 5th March 2021

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