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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Spot on for my needs

5
Mostly used online, where it is easy to navigate and reliable. Wouldn't mind a download format (qif, ofx) that was easier to import into my financial program. The few times I have needed to be in an office the service was excellent. Reviewed on: 5th March 2021
Richard Broughton's avatar
Richard Broughton

always there andopen

5
been with metro bank for a few years now, they have excellent opening times which are late nights which work well for my job, great service when in the bank as well Reviewed on: 5th March 2021
michael phillips's avatar
michael phillips

Best of all

5
Very easy to use, unlike other banks they operate longer hours and have the best service with excellent staffs. Reviewed on: 5th March 2021
Prashant 's avatar
Prashant

Amazing

5
Best bank ever! Every time I call I don’t have to wait in a long queue, I’ve told my family and friends to join Metro Bank. Reviewed on: 5th March 2021
Christelle's avatar
Christelle

My favorite bank

5
My experience with metro bank is very best Reviewed on: 5th March 2021
Sorinel's avatar
Sorinel

Great service

5
Really easy to open and app is great Reviewed on: 5th March 2021
Chris 's avatar
Chris

I'm from country where most of banks are charging you for deposits, whhitidrows and transactions... So I mean Metro bank is perfect.

5
Metro bank is definitely one of the best. Maybe the best :) Easy life with bank like this one ;) Reviewed on: 5th March 2021
Daniel Weinelt 's avatar
Daniel Weinelt

Great service, polite, friendly

5
I have always received excellent customer service and staff have always been polite and friendly and help where they can. Fast replies over the phone and still excellent customer service skills. Reviewed on: 5th March 2021
Tiffany-leigh richmond 's avatar
Tiffany-leigh richmond

Interaction of staff

5
Upon initial entry you are greeted with a friendly and knowledgeable staff member who directs you to the area most appropriate to your inquiry.All members are dealt with on a very professional and personal level giving you the confidence that you are being given the best advice and service Reviewed on: 5th March 2021
Ron's avatar
Ron

Brilliant bank

5
It is the essence of people people banking. There is no other bank around that offers the kind of dedication to customer service like Metro Bank. Every single employee of the company, from store colleagues to mortgages, customers of all kinds are treated with the upmost respect and the idea of doing what’s right for the customer is elevated and shown through and through at every point Reviewed on: 5th March 2021
Aleisha McAneney's avatar
Aleisha McAneney

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