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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Customer service

Shame on you becouse you take advantage when customers are struggling Reviewed on: 6th March 2021

Amazing and handy.

Very easy to use especially the app. All the transactions I had were very smooth. The bank is also very helpul and convenient. Reviewed on: 5th March 2021

Friendly efficient service

A human bank which is open 7 days a week and is 100% customer orientated. Reviewed on: 5th March 2021

Excellent bank

Best bank for coutermer survive and I highly recommend them Reviewed on: 5th March 2021

Best Bank

Helpful staff on the phone and in store. Very modern with new features in a bank that I’ve never seen before. Bank is aesthetically pleasing and service and products offered are great. Reviewed on: 5th March 2021

Spot on for my needs

Mostly used online, where it is easy to navigate and reliable. Wouldn't mind a download format (qif, ofx) that was easier to import into my financial program. The few times I have needed to be in an office the service was excellent. Reviewed on: 5th March 2021

always there andopen

been with metro bank for a few years now, they have excellent opening times which are late nights which work well for my job, great service when in the bank as well Reviewed on: 5th March 2021

Best of all

Very easy to use, unlike other banks they operate longer hours and have the best service with excellent staffs. Reviewed on: 5th March 2021

Amazing

Best bank ever! Every time I call I don’t have to wait in a long queue, I’ve told my family and friends to join Metro Bank. Reviewed on: 5th March 2021

My favorite bank

My experience with metro bank is very best Reviewed on: 5th March 2021

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