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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

No nonsense account

Really good bank account. No fuss, no mad rules. Apps and online service is good. May not have all the facilities that bigger banks have but I can do most things online Reviewed on: 6th March 2021

I am really impressed

I have really good experience and recommend for everyone should joined the metro bank I live it Reviewed on: 6th March 2021

Best overall easy to sign up bank

Have had no issues everything is straight toward with Metro Bank Reviewed on: 6th March 2021

Total efficiency

I applied for a current account and within minutes it was set up successfully , timescale for card to arrive is one of the quickest l’ve came accross and the app and online system are nice on the eyes and a pleasure to use Reviewed on: 6th March 2021

Best move ever.

I changed to Metro Bank in 2018. It was one of the best things I have ever done. I have able to keep better control of my money by being able to save and use my cash more effectively. Getting my monthly direct debits and standing orders paid on time is an excellent service. I moved to Metro Bank after 41 years with the same bank as they closed my local branch without telling me. Best move ever. Reviewed on: 6th March 2021

Money fairies

Always there when I need them . Thanks Metro Reviewed on: 6th March 2021

Outstanding

When i walk towards those big glass doors that get's opened for my by staff is gives me the feeling of royalty. Been asked how are you today sir how can we help which comes after. As i tell them what i require i am helped straight away no wasting time on point on job. Lovely staff in Aylesbury and very helpful. Reviewed on: 6th March 2021

Excellent

Excellent customer service and advice Reviewed on: 6th March 2021

Customer service

Shame on you becouse you take advantage when customers are struggling Reviewed on: 6th March 2021

Amazing and handy.

Very easy to use especially the app. All the transactions I had were very smooth. The bank is also very helpul and convenient. Reviewed on: 5th March 2021

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