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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent Bank

Metro bank is customer oriented bank. The only bank who ready to serve customer 7 days a week. Bank working timings are customer oriented and early morning to late night. Its suitable for business people and no need to take off for working employees. I recommended Metro bank and give 10/10. Thanks Metro Bank..... Reviewed on: 6th March 2021

Initial Doubter; Subsequent adorer

To begin with, I had no intention of opening a bank account with Metro Bank. My mother, who has significant health issues, needed to place money in her Metro account to cover a bill coming out. She asked me to put the money in her account on her behalf, however, Metro had a new policy which enables only the account holder to deposit cash in to their account, understandably. The assistant was extremely helpful, and recommended that I open my own Metro account, so that I could deposit money in there and transfer in to my mother's metro account. The set up process was efficient and seamless, I had transferred the money to mum's account (after setting up mobile banking with support of the Metro employee), within the space of half an hour. Subsequently, I have moved almost all of my bills and incoming payments to my Metro account as I have found it the most functional and easy-to-use. Reviewed on: 6th March 2021

Great banking , great service , smooth all the time

I have it for quite some time and I love how easy it is to use Reviewed on: 6th March 2021

Simplicity

In an age of confusion Metro banks' current account remains delightfully simple. With intelligent apps to simplistic transfers it delivers piece of mind and what could be more needed at present. Reviewed on: 6th March 2021

Great service

Excellent service and always great communication when you ring them. Reviewed on: 6th March 2021

I have very good experience

Yes i had verygood experience with metro bank iys so easy to open the bank account with them and much more wich is i can't explain it on here.... Reviewed on: 6th March 2021

good bank

good bank , simple and accesible Reviewed on: 6th March 2021

Great banking

Friendly and great service. Also always open until late it's just convenient in all ways. Reviewed on: 6th March 2021

Incredible customer service

we went in with 3 young toddlers to open children accounts and they were absolutely brilliant. The service, understanding and empathy for parents with young children was unrivalled. Reviewed on: 6th March 2021

Metro Bank is excellent

Brilliant experience with setting up a Metro Current Account. Reviewed on: 6th March 2021

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