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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good staff and easy to deal with.

The actual building is welcoming and the staff are always friendly and helpful. The online account is reasonably easy to manage as well, with very few real issues. Reviewed on: 6th March 2021

Exceptional Customer Service

Ever since I have opened my current account with Metro I have experienced exceptional customer service - Thank you so much Reviewed on: 6th March 2021

Best UK Bank

Great customer service. Nice and spacious Interior. Opened 7 days a week and in the evening. I wish there was more branches in Midlands. Reviewed on: 6th March 2021

good customer service

excellent customer service and friendly environment Reviewed on: 6th March 2021

Very happy

Every time I visit the bexleyheath branch the staff is very friendly, funny and supportive and of course helpful Reviewed on: 6th March 2021

Great Bank

Great bank really good customer support Reviewed on: 6th March 2021

Easy, Quick and Simple!

I've never experienced any problems with the app or website, both are easy, quick and simple to use. Any time I've had to communicate with customer service they have been nothing but polite and efficient. Furthermore, metro bank have fantastic security checks when logging into your account, therefore my account feels extremely safe. Reviewed on: 6th March 2021

Excellent Bank

Metro bank is customer oriented bank. The only bank who ready to serve customer 7 days a week. Bank working timings are customer oriented and early morning to late night. Its suitable for business people and no need to take off for working employees. I recommended Metro bank and give 10/10. Thanks Metro Bank..... Reviewed on: 6th March 2021

Initial Doubter; Subsequent adorer

To begin with, I had no intention of opening a bank account with Metro Bank. My mother, who has significant health issues, needed to place money in her Metro account to cover a bill coming out. She asked me to put the money in her account on her behalf, however, Metro had a new policy which enables only the account holder to deposit cash in to their account, understandably. The assistant was extremely helpful, and recommended that I open my own Metro account, so that I could deposit money in there and transfer in to my mother's metro account. The set up process was efficient and seamless, I had transferred the money to mum's account (after setting up mobile banking with support of the Metro employee), within the space of half an hour. Subsequently, I have moved almost all of my bills and incoming payments to my Metro account as I have found it the most functional and easy-to-use. Reviewed on: 6th March 2021

Great banking , great service , smooth all the time

I have it for quite some time and I love how easy it is to use Reviewed on: 6th March 2021

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