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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Fast account opening & brilliant service.

Easy on-line account opening, able to use internet banking instantly without waiting for codes or letters. If you open an account in store they print your card and cheque book there and then. Open 7 days a week to boot. It’s great that they’re opening soon in Liverpool and Manchester too. Reviewed on: 5th November 2019

Great Bank Great Service

In a time where the high street is under attack it is great to see Metro Bank open and busy. The networking events that they run are excellent and always well attended. When you 1st look Metro Bank looks very open and modern but at heart it is a traditional bank providing the great service we used to get 20 years ago. Reviewed on: 5th November 2019

Excellent customer service

They are always there to help, and sort out problems in a flash. They are also open 12 hours a day, 363 days a year!! Reviewed on: 5th November 2019

Top Customer Service

Excellent Customer service, and convenient openings hours. Thank you!! Reviewed on: 5th November 2019

Awesome bank

Very friendly staff and simple products Reviewed on: 5th November 2019

Amazing Experience Start to Finish

Customer service is outstanding. The features of the online app are so simple to use and the current account ticks every box in regards to features and simple fees Reviewed on: 4th November 2019

Fantastic bank

Why would you bank anywhere else? Easy and friendly and good opening hrs. Reviewed on: 4th November 2019

Amazing experience, amazing service.

They are always willing to go above and beyond for the customer. Reviewed on: 4th November 2019

Great service good app

It has been so easy to open the account, transfer an existing ISA into a new one with a better rate. Moreover the app is great, simple to use and intuitive Reviewed on: 4th November 2019

I wanted a trusted new age bank, 10 minutes to join and can't be happier with the bank

This is a new bank and its got a great customer service and setting up everything was so simple. Very good bank Reviewed on: 4th November 2019

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