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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank

Great opening hours Easy to use app Always staff in branch Dog friendly Helpful staff Reviewed on: 3rd April 2023

Amazing

Staff is very friendly and always welcoming. Reviewed on: 3rd April 2023

Good overall banking

Banking with metro has been so easy for me with easy access to my money Reviewed on: 3rd April 2023

Bank any day to sort out your money issues.

Best local bank . It's open every day except Christmas day when others are open only week days for few hours Reviewed on: 3rd April 2023

Great customer services

Excellent customer service, always ready to help. Metro App very easy to use. Reviewed on: 3rd April 2023

Bank Account as a foreign student

I have had an account with Metro Bank since 2021. Their customer service is exceptional. I have managed to open my account without an appointment it took me 1 hour to get my account sorted. Furthermore, I have misplaced my bank card multiple times and the bank is quick to resolve the matter. Their 24/7 customer service is a gem. Lastly, their bank app is also useful. I can block my cards there , view my transactions and pending transactions. It is user friendly Reviewed on: 3rd April 2023

The most friendliest bank open daily including Sundays.

The most convenient bank in UK with people serving clients, not machines. Open on Sunday till late afternoon. None can beat this. Reviewed on: 3rd April 2023

Always available

Metro bank is a very good bank, even when I close late from work, I am able to visit my bank due to the opening hours. Reviewed on: 3rd April 2023

Quick service

Every time you go to the branch you get a high quality service and you spend there less time than you thought! Reviewed on: 3rd April 2023

Inviting

Finally a bank that we can trust Reviewed on: 3rd April 2023

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