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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Helpful

Never had a problem always helpful and friendly Reviewed on: 3rd April 2023

My lovely Bank

Good customer service, Good banking app I opened my accounts seamlessly and got my ATM debit card immediately. Already recommended metro bank to all my friends and family members. Reviewed on: 3rd April 2023

Brilliant banking experience over and over

It’s really nice to do banking with them since they are so professional and friendly always welcoming us with a bright smile Reviewed on: 3rd April 2023

Good security.

Mobile banking is secure and easy to use. Reviewed on: 3rd April 2023

Flexibility in Banking hours

The fact that Metro Bank work all days of the week make a lot of difference compared to other high street Bank Reviewed on: 3rd April 2023

Brilliant services

I've been with metro bank for 2 years and have loved it. The initial set up was so quick and easy and I've always felt supported with any issues or queries I had! All the staff I've met were super friendly and I always feel at ease whenever I need to go into a store or call in for anything Reviewed on: 3rd April 2023

Great Bank

Great opening hours Easy to use app Always staff in branch Dog friendly Helpful staff Reviewed on: 3rd April 2023

Amazing

Staff is very friendly and always welcoming. Reviewed on: 3rd April 2023

Good overall banking

Banking with metro has been so easy for me with easy access to my money Reviewed on: 3rd April 2023

Bank any day to sort out your money issues.

Best local bank . It's open every day except Christmas day when others are open only week days for few hours Reviewed on: 3rd April 2023

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