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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good security.

Mobile banking is secure and easy to use. Reviewed on: 3rd April 2023

Flexibility in Banking hours

The fact that Metro Bank work all days of the week make a lot of difference compared to other high street Bank Reviewed on: 3rd April 2023

Brilliant services

I've been with metro bank for 2 years and have loved it. The initial set up was so quick and easy and I've always felt supported with any issues or queries I had! All the staff I've met were super friendly and I always feel at ease whenever I need to go into a store or call in for anything Reviewed on: 3rd April 2023

Great Bank

Great opening hours Easy to use app Always staff in branch Dog friendly Helpful staff Reviewed on: 3rd April 2023

Amazing

Staff is very friendly and always welcoming. Reviewed on: 3rd April 2023

Good overall banking

Banking with metro has been so easy for me with easy access to my money Reviewed on: 3rd April 2023

Bank any day to sort out your money issues.

Best local bank . It's open every day except Christmas day when others are open only week days for few hours Reviewed on: 3rd April 2023

Great customer services

Excellent customer service, always ready to help. Metro App very easy to use. Reviewed on: 3rd April 2023

Bank Account as a foreign student

I have had an account with Metro Bank since 2021. Their customer service is exceptional. I have managed to open my account without an appointment it took me 1 hour to get my account sorted. Furthermore, I have misplaced my bank card multiple times and the bank is quick to resolve the matter. Their 24/7 customer service is a gem. Lastly, their bank app is also useful. I can block my cards there , view my transactions and pending transactions. It is user friendly Reviewed on: 3rd April 2023

The most friendliest bank open daily including Sundays.

The most convenient bank in UK with people serving clients, not machines. Open on Sunday till late afternoon. None can beat this. Reviewed on: 3rd April 2023

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