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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

customer service

Metro Bank has always been able to help with any problems I'm having with my card, their opening times are great. Reviewed on: 3rd April 2023

down to earth

They are open longer, approachable and more homely Reviewed on: 3rd April 2023

The best banking experience in the UK

Great customer service and excellent customer support. Simple and straightforward approach to banking Reviewed on: 3rd April 2023

Loyal customer

I have been with Metro Bank since last 11 years (my first bank accounts in the UK) and must say haven’t had a better experience in any other bank yet. Reviewed on: 3rd April 2023

Alright

I am using Metro Bank everyday and I can recommend Reviewed on: 3rd April 2023

Very good bank!

Easy to manage online banking and whenever i have any issue it was so quick solved. Reviewed on: 3rd April 2023

The best

Very easy, helpful and plenty of benefits Reviewed on: 3rd April 2023

Helpful

Never had a problem always helpful and friendly Reviewed on: 3rd April 2023

My lovely Bank

Good customer service, Good banking app I opened my accounts seamlessly and got my ATM debit card immediately. Already recommended metro bank to all my friends and family members. Reviewed on: 3rd April 2023

Brilliant banking experience over and over

It’s really nice to do banking with them since they are so professional and friendly always welcoming us with a bright smile Reviewed on: 3rd April 2023

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